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“I only mail packages there but I find the staff always helpful, friendly and efficient. It is a post office so I can't give it five stars. Maybe if they were allowed to put up some art and allow local musicians to practice in the space, good acoustics.”
“I come to this branch either everyday or every other day, frequent customer here. I don't interact much with the staff as I'm dropping off packages but if I have a question I get in line. Line goes quick if there's more than one person working the desk. I'd have to say, this place does need extra help. There is usually only one person behind the counter and they seem pretty miserable when left alone. I mean I would be pretty miserable if I was the only one at the counter with a mound of drop offs I have to scan. They do good work though, props.”
“Give me any reason to rave about my boy Richard. He is the GOAT! Always makes people smile. He’s the friendliest guy in there. I look forward to my trips because of Richard.”
“Good experiences with the staffs so far, patient, explained everything. I haven't had the chance to see the mail carrier but I did receive a welcome note when I moved here, that was very warm.”
“I'd like say "Thank you" to Jackie who's from retail service from USPS, Midway Post office, Cranston.
She is very kind hearted and provided the best service to me. -:)”
“It's a great little neighborhood post office. The staff is courteous and professional, but occasionally, the wait is a bit long. But, no longer than most Post Offices. Parking is limited to the street, but normally it's a quick in and out.”
“Ever since we moved to RI in 2020, the Postmaster, Jeremy, has been wonderfully helpful with issues stemming from our change of address, to his confirmation of, and suggestions for, package pickup in today's really awful weather. I really appreciate his kindness, care and knowledge, and I feel that he deserves recognition for his outstanding work at our Coventry Post Office.”
“Out of all the negative reviews, I think the opposite. This postal service is the absolute best. Terris helped me with the process of my passport and making sure I get it on time and he was very understanding professional and explained everything well. His customer service is phenomenal! I will definitely recommend anyone that needs to get their passport or renew it to come to this office as they are well-trained and can help you through everything. Thank you, Terris!”
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“BEST post office location and staff I have ever experienced. WONDERFUL employees, who go out of their way, each and every day, to serve thousands of people. I have over 20 years of interactions with this location and NEVER once have I been dissatisfied!”