Rumford Pet Express is a well-loved, local pet supply store known for its friendly staff and clean, spacious environment. Customers appreciate the quick and easy access to a variety of pet products, including specialty items like raw frozen food and diet-specific supplies, especially for dogs. The store offers convenient services such as self-service dog wash stations, which are affordable and well-maintained, with many praising the availability of everything needed, from shampoo and towels to treats. Staff members are consistently described as friendly, helpful, and accommodating, making the shopping experience pleasant. Many customers highlight the store's community presence, noting its long-standing reputation and the personal touch lacking in larger chain stores. Although prices may be slightly higher than online or big-box stores, the convenience, cleanliness, and friendly atmosphere make it a preferred choice. Additional amenities like grassy areas nearby for dogs to relax after shopping and the willingness of staff to assist with heavy items add to the store's appeal. Overall, Rumford Pet Express is seen as a reliable, welcoming place for pet owners to get supplies and services, with a strong sense of community and care for pets.
Everytime we go to the East Providence store, no matter who is working, the staff are always friendly, welcoming and helpful. In 5 years I have yet to expereince anything else. They are wonderful!
April 2026
Absolutely love this pet store! They have such a great selection of supplies and the staff really knows their stuff. Plus, the puppies they have for adoption melt my heart every time I visit!
January 2026
They are always great, knowledgeable, and very friendly staff. They have every you could possibly need for your pet.
