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6AM - 10PM
50 Okeefe Ln, Warwick
Self Storage
“Kevin that works at the front desk is the best. He's knowledgeable about the property, friendly and keeps his word. The storage unit itself is clean and perfect for my needs.”
6:30AM - 5PM
100 Industrial Dr, North Smithfield
Self Storage
“The process of transportation delivery was professional and very courteous on their end. Customer service with very helpful I delivered my load on time seemlessly.”
“I utilized their storage for about 3 years. Started off clean and great as it was a new building but has recently started to go downhill as the mice population been increasing in the building. When I cleaned out my unit I noticed many mice droppings in my unit.”
“While the facility is copy/paste, I have to give a special shout out to Lynn. Went in yesterday to set up my unit. Stuck in the location alone, Lynn managed to deal with me, another customer who had issues with the digital rental process and the fire department due to someone who was utilizing their space in an unsafe manner. Never have I recieved such above and beyond level of professionalism and hospitality in a time of such pressure. The world would be a better place if every store, gas station, restaurant, warehouse, and hotel had a Lynn. Completely outstanding experience even when the situation was less than ideal. She handled my issues and ensured that I left satisfied and willing to return. Zero complaints, and if there were a 6th star, I would have selected it for this review. Employees like Lynn are invaluable.”
9:30AM - 5:30PM
435 Eddie Dowling Hwy, North Smithfield
Self Storage
“I arrived and at first I was lost and confused on where my storage unit would be. But once I walked inside I was helped immediately and brought straight to my storage unit and shown where I can access the elevator for all my belongings! What a staff over there very polite, fast, and efficient. Give John extra credit.”
“William does a great job balancing company & customers needs. He is always professional and helpful for any issues his customers may have. A great Manager for the Smithfield location!”
“Mike was most hospitable. Moving is tremendously stressful but Mike was so helpful. Importantly I was moving from a rental and purchasing and doing a gut reno. I finished ahead of time and went over to get my stuff. I also got an emailed bill that day. I asked Mike if I needed to pay it and he said if I am leaving today no. 100% I would have paid that and thought nothing of it. I appreciated his honesty. So many businesses are trying to make an extra buck when they can.”
“I have to give James, Mike, and Kyle, a 5+ star review. They came in and helped me after I had an extremely bad experience with another moving company. These 3 gentlemen due to my assisted in packing and moving me due to my physical limitations. I do not want to be bash the other company. If they had completed what I was told and had not left my electrical adjustable bed, plastic wrapped because they could not disassemble it, I would not be writing this review.Less than 48 hr notice 3 men showed and completely moved me. They disassembled my adjustable bed and reassembled it with everything operational.To some people an adjustable bed may seem a luxury but for me, it is a necessity due to having a degenerative spine. I had been sleeping on the floor or a couch for three evenings, leaving me hunched over, dependent upon an ambulating device. These 3 men not only moved me they helped restore me to the functional condition I was at prior to sleeping on the couch/floor. If you have the opportunity to work with this 3 man crew you will be truly blessed. I know they were a blessing to me. There is not enough that I can say, or enough that I could do to say thank you to James, Mike, and Kyle. I wish you.3 men a blessed holiday season. Mike, be sure to enjoy that very handsome four year-old son of yours. Thank you guys so very much.”
10AM - 6PM
80 Dupont Dr, Providence
Self Storage
“My second time renting from them within a 2 year span. Always competitive prices and professional, friendly staff. One problem this time however, not a single cart ANYWHERE. It was freezing 2 days after Xmas and my 3 helpers looked everywhere albeit QUICKLY! Not one. Renters need to be encouraged to bring them BACK downstairs or staff via their elaborate camera system ought to assist in retrieving them. Biggg inconvenience for us with a 3rd floor unit and 55+ bones but we got it done. Hopefully when I come remove a few things shortly, there will be carts available. Otherwise? Clean, safe place.
Edit: So, as we all know, David is fantastic. I returned to remove items from storage and he remembered me and was apologetic about the carts. He also held onto my I.D. that I mindlessly left behind on the initial visit. There were carts today and new company signs and I was more than satisfied with his apology, explanation ( customers keep the carts upstairs) and his professionalism. Just an all around fantastic rep for Prime Storage. I’ll be back and it’s the only location I honestly recommend.”
“I started off annoyed with my auction but but then I was assisted by Kim (normally works in Cranston’s location) and she was great, changed my whole day around and was wicked helpful assisting me. For the first time buying an auction unit, I couldn’t ask for a better person to show me and explained to me what needed to be done.”
“Jay was exceptionally professional, efficient and communicative! All my requirements and questions was answered fully and correct ! His energy was very friendly and welcoming ! I would recommend this location to anyone looking for quality service ! Thankyou for the business”
“Alex and Jay (I think that’s the name of the other gentleman) were both very kind, and patient with us. Answered all our questions without being dismissive. Explained the storage unit policy and cost clearly. “We love the golf cart ride to see the storage unit!” We felt welcomed.
Thank you ??”
“I would highly recommend coming here just for the customer service provided. Ebony is kind, patient, and most of all, went above and beyond in assisting me, even though I interrupted her going to lunch on time. She is definitely an asset to the company and community.”
7:30AM - 4:30PM
165 Poplar St, Woonsocket
Self Storage
“Renting a dumpster from Gladu was an excellent experience. Everyone I spoke with was friendly and helpful, and they have very good prices. The dumpster was delivered when they promised and it was clean and in excellent condition. Thank you!”
“Liz ? is positively wonderful. She is training and new to her task and doing a fabulous job. She took very good care of me today. She's going to be a beautiful asset to your company.”
“I visited this store with minimal information and a poor understanding of the storage leasing process. The manager, Sean was able to take some time and explain things in detail. I was a bit impressed he was able to answer every question I asked, quickly and in a manner which made sense. I will be returning and leasing/ renting at this facility in the future. -Chris M”
“I’m only leaving 4 Stars because I don’t wanna make the workers feel bad. They are both very nice and very helpful. Kim and Lynn are lovely but this location is a disaster. How can you have two carts in a location this big?!!! Everyone brings their own carts and there’s only two available have to sign them in and out from the building. This is not cohesive with other public locations. My other storage unit has eight cards available to anyone at any time honestly, I should be leaving two or three stars because the owners of this facility are slacking on us. I do not appreciate the lack of care put into this project. It’s genuinely crazy and driving me crazy I keep on lending my cards to other people because I don’t want others to suffer get more carts please thank you very much. I’m trying to be polite, but this is nuts.”
“The person that answered, the phone when I called was super helpful.Friendly , got me through the process quickly told me that my needs were number one.
I had no problem getting in when I arrived. Very Efficient and Professional”
“I had a good expierence with the staff, Ben. He is very helpful and friendly when you have questions or issues. The place is always well kept and easily accessible.”
“Ann and Brian were great! No hard sell, just gave me the facility and pricing information I needed to make a decision. I've rented storage space before and never had this level of service. Also, this is an extremely clean facility”
“Maddie was awesome. I needed a storage unit within 24 hours. Maddie showed me all my choices, I found the perfect size unit, I received the promotion rate, and payment was quick and easy! I’m ready to move stuff in tomorrow! Thanks, Maddie!!”
“I had an excellent 5 star experience with Lawton Moving. Everything went smoothly...everyone was professional, efficient, and gracious. So thank you, thank you to Jesus, Eric, and Frank!”
“I've been here 5 years, and I absolutely love forum storage. There is not even one drop of dust anywher and no bugs o i won't go anywhere else i like it inside, thank you,
forum storage”
“The online system was very easy to navigate. The location is super convenient and very accessible from the highway. Registration was fast and efficient and received all my unit info within minutes of checking out!”
“I have rented multiple units from this company for a few years. They provide excellent service and the staff are kind, courteous and respectful. The units are maintained extremely well. I would recommend them to anyone for their storage needs.”
Open 24 hours
57 John St, Johnston
Self Storage
“had an excellent experience working with Brian at Prime Storage. From the moment I walked in, he was professional, friendly, and went above and beyond to make the entire process smooth and stress-free. He took the time to explain every detail, answered all my questions with patience, and made sure I got the best unit for my needs.”
8:00 AM - 6:00 PM
54 Manson Ave, Warwick
Self Storage
“Best Marine Transport in Rhode Island! Excellent service, Excellent people. They have treated me like family every time I've needed them. This is the only company to use! Great Crew!”
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“Rented a garage from them for a few months. Tori made the process very easy to start up the rental as well as to end when I moved out. I highly recommend Smithfield mini storage.”