Ballard Truck Center is known for providing excellent customer service and knowledgeable support. Customers appreciate how staff members, including Jim, Tom, and the parts team, go above and beyond to help. The dealership has a reputation for keeping trucks in business, with quick and efficient service that gets customers back on the road fast. The parts team, especially Stu and Mike, are praised for their quick responses and helpfulness. Customers also note the welcoming and sympathetic attitude at the service desk, with staff offering kindness and even breakfast. Overall, Ballard Truck Center offers friendly, reliable, and efficient service, making sure trucks are repaired and maintained quickly and smoothly.
Amazing customer service! The guys in the back are also very helpful. My business uses Ballard for repairs and parts and they've been nothing but kind and helpful for us. Highly recommend 👍
December 2025
Very help full always on top off things never a issue
November 2025
5 stars and a huge shout out to Seth Lilburn for all his help with our warranty repairs - he made us feel like we were his only customer and that is a rarity these days. Keep up the great work! A big thank you to Seth and team for all their hard work and excellent workmanship, and I am sure we will be seeing you again soon!
