NAPA Auto Parts - B & B Inc. is highly praised for its helpful, friendly, and professional staff. Customers appreciate the store’s commitment to providing quality auto parts quickly and easily, with options such as curbside pickup, delivery, and in-store shopping. The team is known for their extensive knowledge of parts and inventory, often going above and beyond by installing parts on-site. Many reviews highlight the staff’s patience and willingness to assist with a wide range of vehicle issues, from check engine lights to hardware problems on unique vehicles like Porsches. Customers feel confident in their service, noting that employees are responsive, attentive, and eager to help solve tricky problems. The store’s quick service is also appreciated—such as replacing a car battery on short notice—and staff members are recognized for their pleasant attitude and excellent customer service. Overall, NAPA Auto Parts - B & B Inc. is regarded as the best auto parts store in the area, with a loyal customer base that values their knowledgeable team and commitment to quality service. The store’s dedication to serving the community and ensuring customer satisfaction makes it a trusted choice for auto parts and vehicle care needs.
Went to Napa to buy a new car battery. A+ experience from beginning to end. Staff introduced themselves and told me what battery I’d need and gave me options with different prices and didn’t try to make me buy the most expensive one. They installed my battery in no time at all! Great staff!!!
September 2025
Sold and installed a new car battery. The guys were quick friendly and professional. Thanks guys!
July 2025
Quick, friendly and had everything I needed. I love Napa