Anchor Toffee is a shop in Newport's Bowen's Wharf offering delicious and tasty toffee that is not too sweet. Their products, including classic Butter Toffee, Coffee Toffee, Almond Butter Toffee, Pecan Leathernecks, and turtles, are described as incredible, yummy, and very special. Many find the pricing relatively reasonable and fair. A highlight for visitors is the free samples available in the center of the store to taste before buying. The customer service experience varies. Many encounters are positive, with salespeople offering samples and kindly talking customers through the available treats. One phone interaction was notably nice and helpful, resulting in extra treats and a shipping refund with a handwritten note. However, the sales approach can sometimes seem laid back; on occasion, staff may appear inattentive, which some perceive as rude. The shop is considered a must-visit in Newport, with a cute and fabulous atmosphere. Their products live up to the hype, making them popular gifts. They also ship orders, allowing customers outside Rhode Island to enjoy their delicious toffee.
Their products are always tasty and delicious. The salespeople had a laid back sales approach, which some may think is rude. This can result in the bad reviews. I make this a must visit when in Newport.
August 2024
I love stopping here when I visit Newport. The toffee is always delish! Usually the person working offers a sample and talks you through what's currently available. Today, the girl working at the counter never looked up from her phone- until I was ready to pay.
November 2023
It's possible to make toffee that is not too sweet. The turtles too are not too sweet. Very special. You won't feel fat.