Citizens is a horrible bank all around. Endless fees, subpar technology, understaffed in bank resources. The theme is pay and wait, wait and pay. I can't think of a worse bank in America
February 2021
Very rude teller. I called and they hung up on me without addressing concerns.
March 2020
Each experience has been welcoming. Employees are helpful and very easy to work with. There's a parking lot behind the bank which is a necessity during the summer months. Other locations have also offered good experiences. Definitely recommend Citizens over a recent experience at another bank.
