Victra is a Verizon Authorized Retailer located in Newport, RI, dedicated to providing the best experience for its guests. The store features knowledgeable staff who offer a wide range of wireless devices, including phones, tablets, and accessories. Reviews highlight the patience and helpfulness of employees like Kurt and Sam, who effectively address customer questions and concerns. Customers appreciate the professionalism and sociability of the staff, noting their willingness to assist with various issues. Many express satisfaction with their visits, feeling that the staff go above and beyond to ensure a positive experience. Overall, Victra at Verizon is recognized for its friendly service and commitment to connecting technology to life.
The Verizon technician, Sam, was wonderful. He was especially patient with an older customer who was changing from a flip phone to an iPhone.
July 2024
Kurt, your Verizon representative was very informative and patient when answering my questions. Offered options to solve some issues pertaining to my phone.
May 2024
Sam, at Verizon , Connell Hwy., Middletown, RI was extremely patient and helpful with my purchase of your Verizon Internet Gateway. I’m so happy to be rid of Cox. He’s an excellent employee and represents your company very well. I understand he was just filling in at this location and generally works in Warwick... read full comment
