“John and Chelsea in the Garden Department deserve recognition. Over the phone, John assured me that they had what I needed. In the store, both employees helped me find exactly the product I needed and were friendly about doing so. On the other hand, an employee named Missy (got her voicemail) needs to re-think her vm message, like changing it from "I'll get back to you at my earliest convenience" to something more customer-friendly such as "I'll get back to you as soon as I can." Big difference in just a few words.”
“John and Chelsea in the Garden Department deserve recognition. Over the phone, John assured me that they had what I needed. In the store, both employees helped me find exactly the product I needed and were friendly about doing so. On the other hand, an employee named Missy (got her voicemail) needs to re-think her vm message, like changing it from "I'll get back to you at my earliest convenience" to something more customer-friendly such as "I'll get back to you as soon as I can." Big difference in just a few words.”
“This is a large, clean, spacious Home Depot. We stopped there to get a shower head and they had a good selection of them. The store is so big and there are so many customers and few staff that it really is a self service store. They still have their nursery section open so you can get some colder temperature plants for indoors (mostly).Nice large parking lot.”
“Big store, not crowded on a weekday. I spoke with multiple staff members to find various items and everyone was helpful. Had to use self checkout as there was only one live check out person working.”