Lowe's ProServices provides a positive shopping experience characterized by helpful and attentive staff. Customers have praised employees like Izzy, who was kind and thorough in creating well-prepared keys, ensuring they were clean and ready to use. The store's team across departments such as hardware, millwork, lumber, plumbing, and lawn and garden is motivated and willing to assist, often spending significant time helping customers find the right products, even when specific details are unclear. The cashiers are attentive, making checkout quick and smooth. The Lowe's app enhances the experience by providing detailed product information, aisle locations, and saving time for shoppers. Customers also appreciate knowledgeable employees like Edgar, who offer expert advice on flooring and installation, increasing confidence in DIY projects. Overall, Lowe's ProServices and its staff create a friendly, efficient, and helpful environment, making shopping a pleasurable experience for those seeking quality service and support.
Izzy was incredibly helpful and kind! She walked me through the different key types and styles, and then created the keys for me, making sure they were well brushed so they didn't have any metal pieces hanging around and were clean and ready to use. Everything was quick and straightforward with checkout as well.
March 2023
Got a tool bag & a few odds & ends for projects around the house
August 2019
Always has everything you need for house, outdoors, and work, anything you can think of. Staff is helpful, prices are reasonable.
