U-Haul Moving & Storage of Pawtucket offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, moving help, hitch installations, boxes, propane, and online reservations. Customers consistently praise the staff for being friendly, efficient, and professional, with many noting that the location is well-stocked and their preferred choice for frequent trailer rentals. The staff, especially one representative, is described as accommodating, informative, and attentive, making customers feel comfortable and valued. The facility is clean and accessible, with convenient hours from 5 am to 10 pm, and storage units are easy to access. However, some reviews mention concerns about the accuracy of the fuel gauge on paper compared to the vehicle’s actual meter, so customers are advised to be cautious. One reviewer had a mixed experience, citing an unpleasant initial rental interaction with an unfriendly employee who was sarcastic and dishonest, though later interactions were more positive. Despite this, overall, the location is viewed as safe, with peaceful storage options, though customers are encouraged to safeguard their items with cameras for added security. The overall experience is characterized by professionalism, convenience, and friendly service, making U-Haul a reliable choice for moving needs in Pawtucket.
This u haul is one the biggest one nice and clean. Good costumer service
September 2025
Quick and easy way to rent a truck, very affordable. We wished the truck had a phone holder since we were using the map, the brakes of the truck could've worked better but everything else good.
August 2025
I very much appreciate the professionalism and kindness of the staff on 8/9/25 in dealing with my father who isnt well. The younger gentleman was especially patient. Facility looks awesome as well.
