Walgreens receives mixed reviews from customers. The staff, including pharmacy personnel, are praised for their kindness, respect, and helpfulness, with some staff going out of their way to assist customers. One employee was specifically commended for guiding a customer directly to a product and providing excellent service. Pharmacist Lauren was also highlighted as phenomenal, especially in assisting with prescription issues during a national shortage. However, customers note that corporate management could improve customer satisfaction, as the overall experience can vary. Some mention difficulties finding products or limited COVID-19 booster availability for certain groups. Overall, the staff's dedication is appreciated, but there is room for corporate improvement.
