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“WOW. I am surprised by the bad reviews of this post office. I literally drive from the next town over to come here because the staff are so much friendlier than in my town. I have never had an issue. Five stars.”
“Mike was beyond helpful, resourceful and kind through my entire passport service. Ryan also gave incredible customer service while assisting me finding a lost package. Great people! Highly recommend this post office!”
“Nice Post office very convenient ly located with plenty of shops and restaurants close by. There's several small parks in the immediate vicinity also. If you need a PO box, best get your order in asap, as it can't take quite a long time to process through and become available.”
“I’ve shipped out a lot of orders for my business and have been dropping them off at this post office since 2020. I’ve only ever had good experiences here. The staff has changed over the years but they’ve all been very professional and always happy to help. I prefer to go to this location vs others I’ve had to go to because of necessity. Also, USPS has never lost a package for me in these last six years. While other carriers have. Definitely my go to mail service.”
“Today, I went to apply for a US passport. The staff here are so nice and patient, which made me feel warm! I love them, this is the best post office in Rhode Island!”
“We have been in Jamestown 23 years and have enjoyed every single visit we have had to the local post office. Everyone has been cheerful and helpful, inside the post office and out on their routes. They have gone out of their way to provide information or help, and it feels wonderful to go in; very small town, pleasant atmosphere. I'm surprised by the negative reviews. We lived in other places in the country where the postal folks couldn't care less; our experience here has been more than five stars.”
“I visited this post office this morning to process my passport paperwork and get my photo taken. The gentleman behind the counter was so sweet and kind. He was patient with me and helped me choose the correct way to apply for my passport. I've been to 2 other post offices about this (not for myself) and neither of them were as kind and thorough as he was. Thank you, grey mustachioed man, for making my morning!”
“My favorite post office! I drive out of my way to make it to this one. The ladies are both extremely nice and helpful, especially when you become a regular like me!”
“Good place to reroute your mail while you're at SWOS, and they'll receive your packages too. The dude who works the front desk is also very friendly and helpful, always made it a good experience, which inspired me to write this review in the first place. Hope he gets a raise!”
“Best post office in the city! They are kind and friendly. I’m on the south end of the city I have 2 post office next to me but I prefer to make the drive across town. That’s how well they treat you.”
“Great post office! Have had a PO Box for years here, never had any issues w a thing. Clean and always well stocked, got all the military flags hanging up, tons of parking”
“Small and nice Post Office with a great view and very polite workers who greet you and help you with any questions or concerns you may have ! It has a parking lot and wheelchair parking and enterance ! Very clean and quiet and never really too many people in there at once. I give it 5 🌟🌟🌟🌟🌔
“I don't know why all these bad reviews. I'm handicapped in a wheelchair and the staff here has always been very helpful. Always have a pen that I can use, also in the back there's 2 tables both of which have pens. Never had an issue getting a money order always have them. Great customer service at least with me.”
“It's a great little neighborhood post office. The staff is courteous and professional, but occasionally, the wait is a bit long. But, no longer than most Post Offices. Parking is limited to the street, but normally it's a quick in and out.”
“I’ve never had any issues here. Granted sometimes I have to wait but it’s never been more than 10 minutes. The service has always been good too. I see there are a lot of complaints about how they’re rude. I find that odd. They’re not rude to me at all. I have seen very rude and demanding customers though. So maybe staff gets what they give and the people complaining need to chill and try to comprehend that life doesn’t revolve around them. Just a thought.
Only problem I could see at this place, and I could very well be wrong, is that I don’t think it’s handicapped accessible. I haven’t seen any ramps or lifts and a few times I’ve had to go in and buy stamps for a women with a walker.”
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“I don’t know the delivery man’s name but he went above and beyond to deliver 3 boxes of heavy books to my upstairs door. He even put them inside my door when I greeted hm . I live on Anthony Rd , Portsmouth. I told him he deserves 5 stars so here it is and again thank you so much!”