Advance Auto Parts, located at 539 Smith St in Providence, offers a range of automotive aftermarket products and free services. Customers can find leading brands like FRAM fluids, Carquest parts, and DieHard® batteries. The store provides free services, including battery testing, engine code scanning, and installations with purchase. A loyalty program called Speed Perks is available, allowing customers to earn discounts on store items and gas at participating Shell stations. Reviews highlight the knowledgeable and helpful staff, with many customers expressing satisfaction with the assistance they received, particularly when they were unsure of what they needed. The store typically maintains a good stock of parts, and customers appreciate the option to order online for pickup or delivery. While some reviews mention issues like incomplete parts or a lack of customer service focus from certain staff members, overall, the service is described as awesome, with employees going above and beyond, such as offering to install wiper blades in the rain. The store is situated in a shopping center with plenty of parking, although some customers note that the store's exterior could use improvement and that there may be loiterers outside. Prices are considered fair for the quality of products offered.
Les was extremely knowledgeable and helpful. I went and they’re not knowing what I needed and left not just knowing what I needed, but exactly what I was needed for and how the product works beneficial to myself and my vehicle. Kind and attentive thank you 🙏
March 2024
Very helpful staff - parts are mostly always in stock - you can order online and pick up the item in the store or have it delivered - prices are very fair for the quality of the products. Lots of choices to consider when ordering parts for your car, new or old.
November 2023
Awesome customer service, some of my parts incomplete or missed label, but the guys took care of the situation and found the right one.
