This CVS pharmacy is located in a large Hispanic neighborhood and serves the local community, including patients from a nearby free clinic. The store is noted as being very organized and clean. It offers a large selection of vitamins and supplements. For convenience, prescription instructions can be printed in Spanish to aid understanding. Customer service experiences vary. Some staff members are described as hurried and not so friendly, with a strict return policy that requires a receipt, which can frustrate customers. However, other interactions highlight exceptional service. One supervisor is commended for handling busy lines professionally, while a manager is praised for being professional, proficient, and taking time to listen and resolve a complex issue thoroughly, even in a busy environment. Overall, the pharmacy is seen as performing an important community service in the area.
The website posts hours as 7a - 9p, but pharmacy now closes at 8pm. I had to go to Broad St for a script because mine did not have the meds in stock. I got there at 7:57pm and they had already closed the windows. I drove 6 mi out of my way for nothing! Very disappointed, CVS. Update your darn website !!!!!
October 2025
I always have a pleasant experience at this location
January 2025
One particular staff member has been less than helpful on more than one occasion. It isn’t that hard to just help the customer instead of taking extra time to point out what you think they should know about your inefficient work flow