Metro by T-Mobile at 55 Dorrance Street in Providence offers unbeatable prepaid plans and 5G phones from leading brands. Their friendly staff, including Jamyah and Manny, provide exceptional customer service, guiding customers through the best prepaid options with unlimited talk, text, and data. Customers praise the staff's patience, understanding, and willingness to go above and beyond to ensure their satisfaction, even providing a calming water bottle during a panic. Leila, in particular, is commended for her excellent customer service, exceeding expectations and providing a great overall experience.
Set up company smartphones at the Dorrance St. Metro location, Lety was extremely helpful and patient, her assistance was much appreciated!
January 2026
I had a very good professional experience with staff .they were very polite and attentive to my needs.i was in and out at a suitable time .I appreciate the staff at the location.
December 2025
Wicked nice store and fantastic customer service. Would consider this store to be the best around ,Linda is awesome great personality and a nice person all around.
