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“Mike was most hospitable. Moving is tremendously stressful but Mike was so helpful. Importantly I was moving from a rental and purchasing and doing a gut reno. I finished ahead of time and went over to get my stuff. I also got an emailed bill that day. I asked Mike if I needed to pay it and he said if I am leaving today no. 100% I would have paid that and thought nothing of it. I appreciated his honesty. So many businesses are trying to make an extra buck when they can.”
“I started off annoyed with my auction but but then I was assisted by Kim (normally works in Cranston’s location) and she was great, changed my whole day around and was wicked helpful assisting me. For the first time buying an auction unit, I couldn’t ask for a better person to show me and explained to me what needed to be done.”
“My second time renting from them within a 2 year span. Always competitive prices and professional, friendly staff. One problem this time however, not a single cart ANYWHERE. It was freezing 2 days after Xmas and my 3 helpers looked everywhere albeit QUICKLY! Not one. Renters need to be encouraged to bring them BACK downstairs or staff via their elaborate camera system ought to assist in retrieving them. Biggg inconvenience for us with a 3rd floor unit and 55+ bones but we got it done. Hopefully when I come remove a few things shortly, there will be carts available. Otherwise? Clean, safe place.
Edit: So, as we all know, David is fantastic. I returned to remove items from storage and he remembered me and was apologetic about the carts. He also held onto my I.D. that I mindlessly left behind on the initial visit. There were carts today and new company signs and I was more than satisfied with his apology, explanation ( customers keep the carts upstairs) and his professionalism. Just an all around fantastic rep for Prime Storage. I’ll be back and it’s the only location I honestly recommend.”
“I had the most wonderful experience with a gentleman named Rob. He is helpful professional respectful and was a pleasure to work with. I highly recommend. Thanks Rob!”
“The person that answered, the phone when I called was super helpful.Friendly , got me through the process quickly told me that my needs were number one.
I had no problem getting in when I arrived. Very Efficient and Professional”
“Maddie was awesome. I needed a storage unit within 24 hours. Maddie showed me all my choices, I found the perfect size unit, I received the promotion rate, and payment was quick and easy! I’m ready to move stuff in tomorrow! Thanks, Maddie!!”
“had an excellent experience working with Brian at Prime Storage. From the moment I walked in, he was professional, friendly, and went above and beyond to make the entire process smooth and stress-free. He took the time to explain every detail, answered all my questions with patience, and made sure I got the best unit for my needs.”
“The online system was very easy to navigate. The location is super convenient and very accessible from the highway. Registration was fast and efficient and received all my unit info within minutes of checking out!”
“We had a small move of hand me down furniture. Some items were heavy, but the team did a fantastic job. They went right to work and double checked that they had the right items. Great service and I highly recommend this firm.”
“5 Stars! I am amazed at all the low ratings. It is a shame when people do not comment on their rating, because you never know their true reason. My company has used Mobile storage for years now for our temporary storage needs. They have been nothing but amazing! I started with my company last year and when I spoke with Tracy for the first time she was not only helpful with my storage needs, but with other tips for my new role. Ryan was super helpful also, even took time out of his vacation to give me a call. I have had the experience of working with a few storage companies, and the service you will get from Mobile Storage is hands down the best!”
“I Have been renting trucks and storing with uhaul over the past 10 years .
The Manager Authur will go above and beyond to make sure you are satisfied. He has a great staff/crew George is also very helpful and been with the company for many years. I Give 5 star because I have never had any problems at the oxford providence location .
Justin”
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“I have to give James, Mike, and Kyle, a 5+ star review. They came in and helped me after I had an extremely bad experience with another moving company. These 3 gentlemen due to my assisted in packing and moving me due to my physical limitations. I do not want to be bash the other company. If they had completed what I was told and had not left my electrical adjustable bed, plastic wrapped because they could not disassemble it, I would not be writing this review.Less than 48 hr notice 3 men showed and completely moved me. They disassembled my adjustable bed and reassembled it with everything operational.To some people an adjustable bed may seem a luxury but for me, it is a necessity due to having a degenerative spine. I had been sleeping on the floor or a couch for three evenings, leaving me hunched over, dependent upon an ambulating device. These 3 men not only moved me they helped restore me to the functional condition I was at prior to sleeping on the couch/floor. If you have the opportunity to work with this 3 man crew you will be truly blessed. I know they were a blessing to me. There is not enough that I can say, or enough that I could do to say thank you to James, Mike, and Kyle. I wish you.3 men a blessed holiday season. Mike, be sure to enjoy that very handsome four year-old son of yours. Thank you guys so very much.”