The UPS Store #3114 in Providence, located in Wayland Square on Angell Street, is known for friendly and helpful staff, making every visit a positive experience. Customers appreciate the warm and sincere customer service provided by associates, who go above and beyond to assist with packing, shipping, and other services. The store is clean, well-maintained, and equipped with a reliable self-serve kiosk. The team is experienced, with the manager demonstrating strong knowledge of services and staff members being polite and capable. The store offers a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers have praised the store for its support beyond typical expectations, such as helping locate a missing item weeks after the initial visit. Overall, the store provides a welcoming atmosphere, quality service, and trustworthy support for all mailing and shipping needs.
They made the process so easy. They were extremely helpful, friendly, professional, and courteous. I was in and out in no time. They explained some of their services as I had brought my copy of the mailing label at the library. I will always use this location. It is right over the bridge.
March 2026
Customer service was great; I did not get the name of the sales assistant at the Providence office today, but she was extremely professional, friendly, and helpful with my return of a heavy, boxed, Amazon item. I'm very appreciative.
March 2026
Karina and Lili working on on Friday 2/6/26 @ 12:55 pm, were exceptionally helpful and patient. I felt like I was given VIP treatment. When another customer came when I was there , they treated them the SAME way.
