-
February 2024
I cannot begin to describe how bad the customer service is for this place. Currently on hold for 30 mints and counting. The website is useless and confusing and the live chat is a joke. I have never seen such an inept health insurance site in my life and I have been in the insurance field for 13 years.
-
February 2024
I would appreciate it if you would just answer the phone, i was on hold for over 20 minutes today. Extremely POOR customer service, the phone answering forum needs to be updated.
-
February 2024
The website is riddle with errors and issues making it impossible for even the tech savvy to operate. There’s no in person appointments left during open enrollment which would take 20 minutes instead of hours on the phone and computer. Why must everything Rhode Island does be so difficult.