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“This has got to be the very best place to go to for all your needs. Really nice people, always happy to help. They always go over and beyond. Places like this are a shining example of what customer service used to be like.”
“Best UPS store! They were incredibly accommodating working through an issue with a supplier only giving one shipping label for 6 boxes. Highly recommend this store and very thankful for the employees being so accommodating.”
“This is hands down the finest, most professional, most efficient, and friendly UPS store I have ever been to. Even though it is not the closest UPS store near my office or home I come here bc no matter the time of day or the inevitable rush of customers that bring with it long lines you never wait long. They always have more than enough people at the counter moving things along, helping customers understand the often confusing messaging Amazon returns can generate, or a better and less expensive way to box and ship they are patient, willing to explain, assist, and show you what you can do better. I have had many experiences where Brian or Steve in particular have taken care of issues i never saw coming, with kind and generous effort despite how busy or exhausted i can see they are. As a management consultant is it obvious they work hard, care about their customers, and take pride in doing the best job possible. The culture of this particular UPS store is singular. 5 stars in every category.”
“With the hustle and bustle of the holiday season upon us, the last thing you need is to arrive at a store just as they’re locking the doors to close. But, then you get a lucky break, a sort of gift of good will, when the lady locking the door sees the dismayed look on your face, and the faces of 4 other customers all approaching said door, and she unlocks it, opens the door wide, smiles at all of us and says “come on in!”That is what I just experienced at my local UPS Store on Mendon Rd in Cumberland, RI. There were at at least 4-5 people working, and every single one of them was smiling and helping to get us all set and on our way. The lady who waited on me was so pleasant, it was clear she knew that customer service starts with a smile and a kind gesture. I believe her name was Irene. I am so very grateful! Thank You UPS Store #4893!Happy Holidays!”
9:30AM - 5:30PM
1800 Mineral Spring Ave, North Providence
Mailbox Centers
“Gone to this place a handful of times no issues gave them my packages and left. Returns went smoothly. Nice small business with kind employees. If you go there and have a horrific experience with a pretty basic process then you are probably the problem.”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“I arrived 5 minutes early to do my Amazon return and the gentleman in the Apple valley Smithfield Rhode Island store let me in so I wouldn't be late for work. His customer service was outstanding. And in today's world we don't find that”