Old Navy offers a variety of beautiful clothes at very reasonable prices, making shopping enjoyable. Customers appreciate the nice selection of sale and clearance items, especially for kids, who grow quickly. The store is generally neat and organized, although the setup can be a bit confusing. While some shoppers have encountered issues that the staff couldn't resolve, they consistently describe the employees as kind, helpful, and understanding. The checkout process is straightforward, although it may require some waiting in line. Overall, Old Navy is valued for its affordability and friendly atmosphere.