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“The process of transportation delivery was professional and very courteous on their end. Customer service with very helpful I delivered my load on time seemlessly.”
“If you're looking for a great storage place, North Smithfield location is the place to be. They have climate control units at feasible prices. The units are clean, the buildings are clean and easy access elevators so that you can move in and out. Place is secured with code entry. I will continue to use North Smithfield location for my storage needs.”
“This company is truly excellent. I had never used them before my recent move and after the truly excellent performance they demonstrated, I would recommend them without hesitation to anyone. Customer service and logistics management were just great all the way and the team they sent to do the actual move was efficient, polite and really skillful. Great company in a world of mediocrity. Use them if you can.”
“I purchased a couple units at auction and everything went as planned. They even worked with me when I needed a little extra time. I would definitely do business with Cubesmart again.”
“It was quick and easy to get my storage. The staff is very friendly and helpful. The storage looked clean and had a welcome bag inside. The only issue I have is that the storage lock bar where you can hold attach the locks is tough to open and close and it’s hard to open my storage door but it closes super easy. I have yet to bring attention to it to the staff so I’m not sure how quick they will be to change it out or fix it. I will update when I do.”
“Mike was most hospitable. Moving is tremendously stressful but Mike was so helpful. Importantly I was moving from a rental and purchasing and doing a gut reno. I finished ahead of time and went over to get my stuff. I also got an emailed bill that day. I asked Mike if I needed to pay it and he said if I am leaving today no. 100% I would have paid that and thought nothing of it. I appreciated his honesty. So many businesses are trying to make an extra buck when they can.”
“My second time renting from them within a 2 year span. Always competitive prices and professional, friendly staff. One problem this time however, not a single cart ANYWHERE. It was freezing 2 days after Xmas and my 3 helpers looked everywhere albeit QUICKLY! Not one. Renters need to be encouraged to bring them BACK downstairs or staff via their elaborate camera system ought to assist in retrieving them. Biggg inconvenience for us with a 3rd floor unit and 55+ bones but we got it done. Hopefully when I come remove a few things shortly, there will be carts available. Otherwise? Clean, safe place.
Edit: So, as we all know, David is fantastic. I returned to remove items from storage and he remembered me and was apologetic about the carts. He also held onto my I.D. that I mindlessly left behind on the initial visit. There were carts today and new company signs and I was more than satisfied with his apology, explanation ( customers keep the carts upstairs) and his professionalism. Just an all around fantastic rep for Prime Storage. I’ll be back and it’s the only location I honestly recommend.”
“Alejandro was very personable and helpful with the rental signup process and answering my questions. In addition, the phone customer service reps I talked to before deciding to reserve and rent a storage space were excellent.”
“I started off annoyed with my auction but but then I was assisted by Kim (normally works in Cranston’s location) and she was great, changed my whole day around and was wicked helpful assisting me. For the first time buying an auction unit, I couldn’t ask for a better person to show me and explained to me what needed to be done.”
“Jay was exceptionally professional, efficient and communicative! All my requirements and questions was answered fully and correct ! His energy was very friendly and welcoming ! I would recommend this location to anyone looking for quality service ! Thankyou for the business”
“A very upstanding, upright company. I have used them a number of times for clean outs for our property, they are good with everything. Always get me right on their drop off/pick up schedule, communicate well and are efficient. Easy.
I have been negligent more than once, at one point I totally forgot I had a dumpster here (and all responsibility with it) ? and still.. only a polite and gracious call from Gladu. :) I should have gotten secretary's name all these times but she is great. Never condescending, or demanding, or opportunistic. An excellent company, maybe one of the last. Thank you Gladu.”
“Alex and Jay (I think that’s the name of the other gentleman) were both very kind, and patient with us. Answered all our questions without being dismissive. Explained the storage unit policy and cost clearly. “We love the golf cart ride to see the storage unit!” We felt welcomed.
Thank you ??”
“I really will recommend this place to customers the service was great ' very efficient and Liz was the best , my day was so hectic and overwhelming, and Liz made entire day better with. The best customer service & wonderful sense of humor”
“Excellent storage space! Feels very secure and safe. Plenty of room to pull a truck through. Units are clean and really look brand new. Very affordable too! 5 stars all the way!”
“The person that answered, the phone when I called was super helpful.Friendly , got me through the process quickly told me that my needs were number one.
I had no problem getting in when I arrived. Very Efficient and Professional”
“Rented a garage from them for a few months. Tori made the process very easy to start up the rental as well as to end when I moved out. I highly recommend Smithfield mini storage.”
“I had a good expierence with the staff, Ben. He is very helpful and friendly when you have questions or issues. The place is always well kept and easily accessible.”
“Like several other reviewers, I actually called Mi-Box after having a negative experience with their national competitor, whose online reservation as well as phone service couldn't get around the fact I have an obscure zip code in RI.
I'm glad that happened though, because Mi-Box is a fantastic local company and everyone there has been a pleasure to work with!! The reservation process was easy and Adrienne was so nice. They were able to deliver our box the very next day after I called!! The driver also was professional, placed our box exactly where it needed to be on our property - including the angle of the door which had to be oriented toward the garage - and he was very courteous as well! We are very happy with Mi-Box of RI and recommend them!!”
“I had to make a long cross-country drive from California to Rhode Island, and by the time we arrived, we were exhausted. Thankfully, Jasmine at the storage unit was an absolute lifesaver. She was incredibly helpful and made the unloading process smooth and stress-free. Her kindness and efficiency turned what could’ve been a chaotic experience into something surprisingly easy. I truly appreciate the time she took to make sure everything went well for us. After such a long journey, her support meant the world. Highly recommend this location—especially if you’re lucky enough to work with Jasmine!”
Open 24 hours
57 John St, Johnston
Self Storage
“I've been here 5 years, and I absolutely love forum storage. There is not even one drop of dust anywher and no bugs o i won't go anywhere else i like it inside, thank you,
forum storage”
“Ann and Brian were great! No hard sell, just gave me the facility and pricing information I needed to make a decision. I've rented storage space before and never had this level of service. Also, this is an extremely clean facility”
“I had an excellent 5 star experience with Lawton Moving. Everything went smoothly...everyone was professional, efficient, and gracious. So thank you, thank you to Jesus, Eric, and Frank!”
“I have rented multiple units from this company for a few years. They provide excellent service and the staff are kind, courteous and respectful. The units are maintained extremely well. I would recommend them to anyone for their storage needs.”
“These guys are the best!! Very reasonable rates. Never any issues accessing my unit during any time I've gone there. Superb customer service very friendly family!! Couldn't ask for more. Thank you guys!!!”
“I had an amazing experience with Guardian Self Storage! From the moment I walked in, the staff was incredibly friendly, professional, and helpful. They took the time to answer all my questions and helped me choose the best options to making moving easier. The facility itself is clean, secure, and well-maintained, and the assistance I received was above and beyond, making the process easy and stress-free. Truly outstanding customer service and I highly recommend them to support you with your moving and storage needs!”
“Maddie was awesome. I needed a storage unit within 24 hours. Maddie showed me all my choices, I found the perfect size unit, I received the promotion rate, and payment was quick and easy! I’m ready to move stuff in tomorrow! Thanks, Maddie!!”
“We had an incredible experience at Rick at RK Auto Body & Sales! The customer service provided by Rick was genuinely outstanding and unexpected. We desperately needed a U-Haul and had previously been turned away by the neighboring U-Haul location, who dismissed us without assistance. However, Rick at RK Auto Body & Sales was a lifesaver!Rick went above and beyond, taking the time to meticulously search through their system to find exactly what we needed and at the exact location that turned us away. His dedication and willingness to help us were greatly appreciated, and he saved the day for us.We were genuinely impressed by Rick's exceptional customer service, and I can confidently say that for any future car repair work, RK Auto Body & Sales will be our first choice. Thank you, Rick, from the bottom of our hearts. Your assistance meant the world to us, and we are truly grateful for your outstanding service.”
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“Compass Self Storage has been such an easy setup process. We were even able to pre-pay months in advance. The manager, Steven, couldn’t be nicer or more helpful for all your needs. Would highly recommend!”