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May 2023 by Mason Carvara
Atleast once a week i have to come here to exchange my tips into larger bills, i try my best to make sure all of the bills are facing the same way, no tears, or folds. But every time i come here to change out my rolled coins and small bills i get met with nothing but sheer attitude. It got to the point i started asking my wife if she would do it thinking they might be nicer because it's not some scruffy guy they already dislike but even with her, they're giving her attitude about it. I've sat there many times apologizing to staff as they huff and puff and stomp around while ignoring my apologies or just saying, "don't worry about it," very aggressively. We have had accounts here for many years now so don't plan on leaving, but we prefer the bank on east main in portsmouth as they are much more understanding to the fact that this is a part of their job and what they signed up for. I would love to be able to use the bank in the town that i live in but if it's gonna be an attitude every time, i don't mind going a town over. But honestly, the branch manager should really step up and explain to the staff that they are the ones who wanted the job and that's a part of the job.
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April 2023 by The Wade
Never open. Phone support is absolutely non existent. Don’t ever need help if you’re traveling or on a weekend. Pitiful and embarrassing
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December 2022 by Dan Dehass
Horrible customer service. Waited an hour to before I could talk to someone.
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November 2019 by Vicky Ferreira
Love this bank! Everyone is very friendly and professional. I opened my account because it was close to my job, but now I'm really glad I did, they will help me with getting my credit back on track and saving money for my future.
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September 2017 by Karen Chafton
Good service ,helpful,always a couple tellers ready to take you.
