-
November 2023 by Soon Wael
Daannnn what a place!!It was the worst junkyard and experience I ever had my life I will never go back there -10 stars ??
-
November 2023 by adnan paloja
I own the shop for 30 years and been dealing with lot of junk yards never hade any issue i bought the transmission from this place for the costumer truck and the told me transmission been tested and drives perfectly the was not true i call them and spoke with the sales person he say to me to warranty that transmission we need proof i send them copy off invoices from the fluid and filter email and fax the told me never receive so i hade very bad experience with them i will not recommend anyone to do any business with this place i don't care for $950 us dollars i paid i care and feel very bad for my costumer he needs to be waiting for me to get another transmission from different place i m sorry fox just don't purchase from this place because you will have the sane issue and the are rip off thanks for reading my comment .
-
November 2023 by luis trejo
They are rude people, and they want to screw you up somehow They sold to me an bad engine for 2016 Toyota tundra 4.6L, I pay 3800 and I have to wait about 2 weeks and a half to they’ll pulling the engine out and pick it up because they got a short handed and I was agreed I understand that,so went I call them to tell them about the sold me an bad engine, they told me don’t want replace the engine or refund my money engine still under the warranty , they said can do anything about it because I tried to return it in a month and a half after I bought it, they not even wanna hear any reason about it . What was the reason that my mechanic it was to busy he couldn’t work on the truck right away, This is insane
-
October 2023 by SEAN WAGNER
If I could give no stars I would . Horrible people to deal with. Ordered a control module and they faxed me a purchase agreement and I filled it out and Emailed it back. Received email back stating transaction was canceled do to me marking the 90 warranty box. I then called and told them that I understand that there was no warranty on Electrical parts but they didn't want to hear it.
-
October 2023 by Willi Moreira
I wish I can give a negative star, this is a predatory business, save your money don't buy here, they took my payment, sent me a totally junk transmission, the 30 days warranty is a joke, they don't stand behind it. They asked me for a bunch of non sense receipts and documents and when I sent everything they asked us to remove the transmission and bring to them for management inspection... also they are so rude and unprofessional. Don't let they get way taking you money for nothing, i'm going to small claims.
-
October 2023 by Tom
Don't buy here...If I could give a negative review I would. Customer service absolutley sucks...They could care less if you are there or not...Worst place I have ever been to...stay away
-
September 2023 by Willie Q
We have been using you guys for about 8 years now. Never had an issue until we got a transmission for a sentra on 7/7/23. Installed it and found the transmission to be faulty. We provided all documents you have requested from us. Now it has been over a month and Lynn can't get this resolved. Same answer everytime....waiting for management to inspect. Today is 9/1/23UPDATE: 9/25/23 still no reply back or reply back to BBB
-
August 2023 by Cory O.
Scam. This place will find every way to screw you over. Couldn't accept my credit card because I "Just didn't understand used car parts and their paperwork". Wanted a bank transfer, I figured no big deal, my bank charged me 30 bucks and then general auto tacked on a charge of $13 to accept a bank transfer. Got pictures of my interior parts before shipment, looked ok, no close ups, saw two broken parts that I could get replacements for not a huge deal. Received, every single panel and part had multiple pick marks like someone with a dental tool had no idea how to take it apart, completely unusable, panels pried off and broken, leather armrest with small rips all across the back where they were prying on it. Watch a damn YouTube video or something. My center console comes off with 6 bolts, no pick tool needed. Sent an email complaining, asked for a refund for price of the part, they said no problem, send it back, I said I can drop it off next Friday, ok. Drive 2 hours out the following Friday, they said they couldn't accept it without original invoice. I said we have been talking, you couldn't have told me that? "I didn't expect you to show up". I said it's in digital form, you guys have all my info. "No you don't understand used car parts, we have watermarks and stuff". If you are returning something to Walmart you need your receipt, I said no you don't! Rude, scam, and now I see I can't fight a bank transfer, once it's sent, it's sent. Never thought finding a part on car-part that I would have to look a reviews.
-
June 2023 by B_RadP
I had a great experience here. My mother-in-law has a late model car and needed a roof rack that wasn't installed by the dealer. These guys were one of the only ones that had it in the country. They shipped it to me quickly at a minimal cost. Communication was great. Part worked perfect. Mother-in-law thinks I'm a hero.
-
June 2023 by Dalvin CF
Terrible Customer Service i called and Jim Pick up the phone and asked me for a 2 digit Trim code that on audi Q7 Models from 2011 to 2015 are the same, and on top of that i he made me drive 2 hours there told me that i would get the seats the same day and when i was there i asked him if could see the seats because i just want to make sure that the seats was ok he refused to was trying to make buy it just for pictures, and was very unprofessional them told me that if wanted the seas i need to leave a deposit abd wait for him to called me when was ready just ridiculous to lie someone like that is just bad costomer service i talked to the manager and he was in defensive mode i told him ill report this there you go i hope that they learn from it. And if i would see all these reviews i wouldn't even come here
-
June 2023 by Rich D.
General Auto Parts has the best staff and best prices in all the used auto part yards. They always have the cheapest prices! They really are the best.
-
May 2023 by Guy Anctil
Wasn't to big a fan of this place came apon it driving needed tire really bad drove in noticed I mean huge piles of good used tires told them my situation and they wouldn't sell me even one I couldn't believe it and when asked about a windows the guy kinda insults me by saying that there surprised they even had one because there old and no one asked about them anymore and followed it up with a overpriced in my option price however if they git the part and no one else does then by all means if still go they just won't ever be my first or 5th choice for that matter
-
April 2023 by audris quinonez
Purchased bumper assembly recently, they were very helpful in resolving an issue with a few small factory defects on bumper. Would 100% recommend and I will continue to purchase parts from them! A+
-
April 2023 by Olivia Spring
I really should have listened to all of the reviews. I called Friday at 3:30 pm to confirm the part was there with Jim. And I was told it was. I drove an hour and a half there Monday morning only to be told it was sold a half hour after I called on Friday. Such a waste of time. Do not get your parts here.
-
April 2023 by Felix Gomez
One of the worst auto recycling customer services in the Business.. They want you to show up before 12 to pick up a part the same day. I show up a quarter to 12 and they tell me they sent there guy on lunch.Ridiculous I drove over 35 minutes to get there and left empty handed!
