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January 2024 by Patrick Mclaughlin
Kay makes it as easy as it gets!! She's the real deal!! Thank You
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January 2024 by Tiverton Thomas
Been an Allstate home and auto customer since we moved to Tiverton RI in 1989. Over the years we’ve been fortunate and have not really “needed” them, but it was always a comfort to know they were there if the time came.That time came in the form of a broken water pipe in our finished basement. We contact Heather immediately and she got the ball rolling with the corporate property adjuster Jeff. Within days we had a remediation contractor on site who got things dried and cleaned. From there we hired a carpeting contractor for new flooring, and worked with a specialty supplier to repair damage to the insulated wall. Throughout the process our Allstate partners were professional, courteous, responsive and went above and beyond to ensure our satisfaction. The end result was a like-new living area that we are comfortable in and proud to share with family and friends.We’ve all heard horror stories of difficulty in dealing with the insurance company that you’ve paid thousands of dollars to over the years but are not responsive when filing a claim. Ourdealings with Heather and Allstate couldn’t be further from this scenario: it was as great an experience as it could have been considering the circumstances. As we told Heather, we hope we never see her again (under these circumstances, anyway), but if we do we know we are in “good hands”.Five Gold Stars⭐️⭐️⭐️⭐️⭐️.
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January 2024 by Kathy guadagni
Great staff and very knowledgeable and helpful. I would recommend them.
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December 2023 by LM
I have used this agency since 2018, and have had nothing but stellar experiences. I initially lived a very short distance away and selected Main Rhode Insurance simply because of it's convenience. Several years ago I moved almost an hour away, but continued to remain a client because of the excellent customer service. Over the years I have purchased, insured, and registered three different vehicles, and literally every single person at this Allstate location has been nothing helpful and friendly. On SEVERAL occasions, the staff has gone above and beyond to assist me. I recently purchased a vehicle out of state and was extremely confused about how to go about getting it insured and registered in RI. I called and was assisted by Kay who went (again!) above and beyond to help me. She answered my 5,000 questions about both the insurance portion and the DMV registration process. If she was unsure of something, she researched to find the answer, and even scheduled my DMV appointment for me! On top of everything, she did it all with a friendly, courteous, positive manner. I had woken up that morning very stressed out about the situation, but was completely at ease after my phone call with Kay. I am so grateful to have Main Rhode Insurance, and would HIGHLY recommend them!
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November 2023 by Louis Colangelo
I want to commend my insurance agents for being kind, courteous, and very knowledgeable. Previously, I had the pleasure of dealing with Heather Maher, who was very helpful in fulfilling my needs. She always answers my calls promptly, and with a pleasant demeanorYesterday and today, I had the pleasure of dealing with Kay Maltz, who also was very helpful in explaining the changes in my policy. Her demeanor was very pleasant and she was very well spoken. Like Heather, she fulfilled my needs by providing me with the information I needed.I want to commend Allstate insurance for their Customer Service Agents, who continue to show kindness and courtesy every time.Yours truly,Barbara Colangelo
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October 2023 by Cameron Powell
Kay Maltz was absolutely professional and helpful every step of the way! She made something complicated so easy for me.
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August 2023 by Holly McAuliffe-Silvia
Very nice office. The people are very helpful. Great location too.
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May 2023 by James Waite
The experience was okay, except that I can no longer receivemy paper bill for my auto insurance. I am not always available to be online, and am definitely very busy to the point that I won't remember my bill obligations unless they present themselves to me in my mailbox. I am afraid that I will miss my billing due dates now that you have taken the paper bill option away from our business relationship.
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May 2023 by Oliva Roussin
Quick courtesy service with a smile
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September 2022 by phillip vashon
Absolutely the best insurance agency around. If you are looking for truly honest insurance advice I would look no further then heather. She is thorough and will answer all your questions and make sure you get the best policy for your needs!
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August 2022 by Gary Lynde
Service is unmatched. They answered the phone and my situation was complicated yet they took all my calls and emails and you will not go wrong with this agency. The got me taken care of quickly and accurately . Held my hand is how I felt. Truly.
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June 2022 by Alexandrea Matthews
I don't typically leave reviews unless I have an extremely good experience or a very bad one, and so I wanted to share my very positive experience with this insurance agency because Heather was so friendly and helpful! I've had some bad experiences with previous insurance agencies who it was difficult to get in touch with or they weren't very informed about the different policy options. My former insurance agent at a different office left and I was automatically switched to this office. I'm so glad I was because Heather was so knowledgeable about a variety of different policy options and took all the time I needed to explain them in detail and answer my many questions. She was very knowledgeable, helpful, and caring throughout the entire process and made sure that I got all the information I was asking for and went above and beyond to give me additional information to help me find the best policy with the best coverage. I'm very thankful for her help and wanted to let everyone know about my great experience. I would highly recommend using this insurance agency!
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June 2022 by chanae Garnett
Called multiple times for help with my policy . First she needed tech to assist and hung up on me. Never got a call back. Guess I'm looking for other companies.
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April 2022 by Nancy Carvalho
Very good
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December 2021 by Jake Dube
Had been with progressive for almost 12 years, figured I'd do a lil shopping around to see what options I had. Found the tiverton allstate and saved almost 300 off my 6 month bill. Verry grateful for that and always happy with the responsive service
