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“Every time I've gotten scammed they get my money back into my account, which ever people handle the investigation has done their job well and it's so nice knowing scammers don't win. They are always so nice at this location in person too, just happy people always smiling and treating clients well.”
“I am a customer at your North Kingstown branch. Recently I needed assistance with paying off the mortgage on my home, creating a savings account and transferring funds. Your assistant branch manager, Kandy Morrison was there for me every step of the way, fulfilling all my needs and answering all my questions. I see her as an irreplaceable asset to Coastal 1 Credit Union and wanted her to be recognized for her pleasant manner and exemplary service.”
“RICU is the best financial institution in our State. (Note: FDIC banks are great for CDs and money markets.) We older folks remember that the Credit Union opened several days after the 1991 banking crisis; while other credit unions went belly up, and screwed depositors out of lots of money!In terms of rates, policies and customer service, they are simply the best for credit cards, loans, checking and everyday banking.As to Kingston Branch, Nancy the manager, Lisa the assistant manager and all of the staff are competent, hardworking and nice people. With all due respect, people who leave a one-star review without any narrative or context should be read with a large grain of salt!”
“I'm not a member, but I had to deal with this branch on a somewhat out-of-the-ordinary business matter. Staff was very professional, knowledgeable, and helpful. Great experience!”
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“This was my first experience with Dustin at the Navigant Office in Wakefield, RI. I was so impressed by Dustin’s professionalism, knowledge base, and willingness to go above and beyond to answer my questions and provide support. His intellect and enthusiasm to provide quality customer service is highly appreciated and needs to be recognized. Thank You! Catherine”