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February 2024 by Buddy Smith
Received what I paid for they found me a discount, not happy with a snarky person behind the counter. Place needs a major cleaning windows are dirty dust everywhere Rusty signs and needs paint.
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October 2023 by Darin P.
I came in and they showed me all of the options these days. I am partial to caps but not always a practical choice. I wanted security and flexibility. They hooked me up with a very sturdy convertible model that folds back for tall loads. They even installed a lock on the tailgate that uses my own key all in just a few hours. Thanks folks.
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October 2023 by Gus C
Bought a new plow with installation. Great service, staff, and overall experience!
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October 2023 by Norm Perkins
Simply the BEST! Great staff. Always helpful and friendly!!!
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September 2023 by patrick sullivan
I got my plow here slightly cheaper than anyone else and I bought a new vehicle. He switched it over at an affordable price and this guy doesn’t mess around. He gets it done and he gets it done meet all the wires were super neat and professional I like this guy
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May 2023 by sean crowley
We bought a commercial cap and ladder rack for 2 Nissan titans from cap city about a dozen years ago and they were fantastic then. I called yesterday to speak with Bonnie about another vehicle that we picked up and even though we were not able to find a cap that would work for it Bonnie answered all of my questions, and went out of her way to help me get information about other used caps even though there was no financial reason incentive for her to continue to help me. I would definitely is and I look forward to purchasing from them again soon.
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November 2022 by Byron Delmonico
Man what a great experience. From the moment I walked in the door Bonnie was fantastic. She communicated product details and advised on product choices. She was also great about communicating extended lead times due to supply chain issues which leveled my expectations and prepared me for any further delays. This turned out not to be an issue, with Bonnie calling me two weeks early with the good news that the cap was in. The entire staff was great pulling my truck up to the front providing easy access. Great quality only trumped by their amazing customer service. Will recommend to friends, family and colleagues without hesitation!
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November 2022 by Michael Wilson
Really patient and helpful. I didn't know what I needed to ask for, only what I wanted to accomplish and they helped me over the phone, got me in for an appointment earlier than I expected, and I am very pleased with the work. Highly recommend.
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November 2022 by Richard Crum
Great friendly owners and top notch equipment and truck caps
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August 2022 by John Russell
Excellent service and always willing to help you out with you accessories need.
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February 2022 by Gezs Orsos
Again I'm just trying warn people about business not to useAnd cap city Rhode Island is one of them My truck was taking to them twice to be fixed fixed because the cap what I purchased from them was leaking and the cat still hasn't been fixed and still leaking so if anyway you can avoid not to use them try for someone else because they don't want nothing they don't want to fix everything they just want to get the money that's all
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February 2022 by Italian guy
They installed some backup beeper for me did it fast and did a great job
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November 2021 by Stephen Reidel
I had these guys put a Leer cap on my truck. They screwed up the wiring and sent me home with no tail lights. The owner Ken is a mental case. They refused to do anything about their mistake. Cost me $145 to have another cap dealer fix it. There are plenty of good cap dealers out there, don't go to cap city,.
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October 2021 by Roland Cagnon
I have been a customer of Cap City for many years. I have been treated kindly and fairly since day one. Today's purchase was door Visors for my new F450 SD door visors. If you have a truck or SUV Cap City is the only place for Accessories!!!
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October 2021 by Raymond Burrows
I got lucky they had the parts for a 35 year old Meyers plow. Very happy