Cap City of RI provides a great experience with fantastic and amazing customer service. The staff is very helpful, professional, and doesn't mess around; they get the job done with neat and professional work. They communicate product details well, advise on product choices, and clearly explain information like lead times. They show customers all the options and hook them up with the right products, from trailer hitches and plows to commercial caps, ladder racks, and sturdy, convertible models. Jobs like installations and switches are executed professionally at an affordable price, often completed in just a few hours. Customers find the quality great and the service fantastic, highly recommending Cap City to friends, family, and colleagues over dealers. They are a business people look forward to purchasing from again.
Great service and helped me get everything I needed. Thanks.
October 2025
My father and I came in because he needed new ladder rack and cover, the two men working there have wonderful customer service, very friendly, helpful, and informative. My father has always came in here to buy stuff for his trucks and they install everything in a timely manner, would definitely recommend you come in and... read full comment
April 2025
Keith is a very nice guy and very helpful. Definitely will go back!
