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January 2024 by Romi M.
Showed up at DSW tonight at 8:30. I walked up to the door and the girl told me they were closed. She said the registers were shut down and they were waiting for their rides. The hours online and on the door clearly state they are open until 9. Ridiculous.
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November 2023 by Jennifer Johnson
A BIG DSW location! Just got an incredible deal on Sorel boots that made me sooo happy. The sales person that helped us on the floor and checked us out was very helpful in finding what we needed and making sure we got the 30% VIP sale.
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October 2023 by Jonathan C.
Great sale this past week: 25 % off entire purchase , including sale and clearance. Great selection of shoes
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July 2023 by Alyssa W
I went in to buy my 10 month old daughter her first pair of sneakers. I am 8 months pregnant and asked the staff member by the door if they had a public bathroom. She informed me yes they do but I can not throw baby diapers in there, she continued to hand me a plastic bag to dispose diapers into and then did not show me to the bathroom or unlock it as it was locked. I would have just left had it not been for them being one of the only places that had sneakers small enough for my daughter, had to walk around the store uncomfortable the entire time from having to use the bathroom. Very poor customer service, not sure why the staff member was so concerned about what I would be doing inside of the bathroom. Will say the woman at the register was awesome and got me to sign up for a rewards account by how kind she was. This store needs to weed out the staff that are unpleasant as it is going to negatively effect people wanting to provide business to this store.
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April 2023 by Alexa B.
Doesn't sell Nike products anymore. If you are looking for a Nike product, like I was, don't bother.
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February 2023 by Stephen Rodgers
Zero Stars - They decided a new policy AFTER I bought some shoes that they don't take returns anymore - again AFTER I bought them. The stores are now run by some faceless shell corp call "The Retail Equation" - well the equation is simple - spend money here and get hosed. STAY AWAY.
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January 2023 by Laurie Auger
I ordered sneakers online and they were very prompt, delivery was about a week.
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November 2022 by Stephen Hunt
The shoes in the boxes were darker than what was on display. And of course it’s a warehouse so what you see is what you get. But they did have an ample selection.
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October 2022 by Jasmin G.
Love! For sure love it here! Whenever I need shoes, for some reason I always forget about DSW and then when I do remember, I end up getting my shoes at DSW. I used to go to a different location, until I found this hidden gem. It's in a plaza with a ton of other places but plenty of parking. I walked in recently and couldn't believe my eyes, they had women's and men's Gucci sneakers, slides and a ton of other name brand shoes. I was startled and saw the prices and immediately asked for help, because I wanted to see if they had my size available. Originally I was going to this location for birthday heels, which I DID find but I ended up getting a lovely pair or Gucci sneakers as Well. I love this! This location is so clean, and there's soooooo much to look at, so many styles and the employees are awesome. Let's recognize the sweetie Heather, she helped me get my shoes and heels, she was patient with me and she tried to find my size in several name brands until we came across one, which I got. She helped me sign up for DSW rewards which in turn helped me get a discount on my shoes and so many points which gave me bucks!! The lovely manager Jeremy was also very kind and held my sneakers for me while I was shopping to grab my heels and accessories. I really do enjoy my experiences every time I come here. They always have deals and the customer service is great!
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September 2022 by Robert S.
DSW is a really easy-to-shop store. The women's and men's sections are clearly separated as well as the casual, dressy and sneaker section. I was able to find the section I wanted quickly and look at all the styles available....then, I went down the column to find my shoe size and tried the shoe...easy as 1,2,3. Lots of parking...Line to pay moves quickly.
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November 2021 by Elizabeth Gannon
Went in today to address an online order, I wanted to just to cancel the order, so I went into the store to do it. The cashier, Angela, literally grabbed a piece of scrap paper and wrote my last name down and said she'd take care of it. She was very abrupt and not customer friendly at all. 2 hours went by, I called and asked to speak to a manager, Angela informed me that she was a supervisor, spoke to Angela and asked about my return which I never received any confirmation for. Angela stated that she had lines out the door, which surprised me since there was only one other person in line when I was there. Because of how busy she was and because she has 25 other returns to make, she was waiting until the end of the day to do them. I informed Angela that I wanted my return not at the end of the day, but now. It seems odd to me that rather than just make the return while I was there, since there was only one other person in line and two cashiers, that she wouldn't just make the return there and then. I then again informed her that I wanted my return done now, I then said thank you and she hung up on me. Yes I did receive my return confirmation in my email, but will not be returning to that store.
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November 2021 by Rob Kerfoot
Decent selection of low to mid priced men's shoes, sneakers and boots.
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September 2021 by Roberta P
Very limited selection of dress shoes/boots.
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September 2021 by L. Eliza C.
I am a big shoe size wear and I find a plethora of size 11+ at this DSW which I don't find at other locations. For me this place is shoe paradise.
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September 2021 by ROSALIND WATERMAN
Didn't go there !! Went to DSW.