Jake Kaplan's Jaguar Warwick is highly regarded as an exceptional dealership, known for its knowledgeable and customer-focused staff. The team prioritizes customer needs, ensuring a trustworthy experience. Many customers praise the service department, particularly a Service Advisor who effectively collaborates with extended warranty providers to minimize costs during maintenance, making the process seamless and affordable. The sales team also receives glowing reviews, with a particular emphasis on one sales associate noted for being responsive, professional, and personable. Customers appreciate the absence of high-pressure sales tactics, allowing them to make informed decisions. One client highlighted the sales associate's dedication to ensuring a smooth purchasing process for a pre-owned Range Rover, showcasing the dealership's commitment to customer satisfaction. The dealership's ability to address customer inquiries and resolve issues efficiently has left a lasting impression, fostering trust and loyalty. Overall, Jake Kaplan's Jaguar Warwick stands out for its honest service, knowledgeable staff, and dedication to providing a positive experience for both sales and maintenance, making it a top choice for Jaguar and Land Rover buyers alike.
Jake Kaplan’s Jaguar Warwick is hands-down the BEST dealer around. Well informed and knowledgeable staff who put the customers needs first and foremost. Honest and reliable.
April 2024
I had a very professional experience with the dealership and Caren Daou. Responsive and informative, without overdone sales pressure. I considered my options for a couple days and came back to buy the Panamera 4. I am very satisfied with the purchase process and the car itself. Thanks
October 2023
Bernie at the service department is respectful, responsive, and a straight-shooter when it comes to repair recommendations.