Jake Kaplan's Jaguar Warwick is highly regarded as an exceptional dealership, known for its knowledgeable and customer-focused staff. The team prioritizes customer needs, ensuring a trustworthy experience. Many customers praise the service department, particularly a Service Advisor who effectively collaborates with extended warranty providers to minimize costs during maintenance, making the process seamless and affordable. The sales team also receives glowing reviews, with a particular emphasis on one sales associate noted for being responsive, professional, and personable. Customers appreciate the absence of high-pressure sales tactics, allowing them to make informed decisions. One client highlighted the sales associate's dedication to ensuring a smooth purchasing process for a pre-owned Range Rover, showcasing the dealership's commitment to customer satisfaction. The dealership's ability to address customer inquiries and resolve issues efficiently has left a lasting impression, fostering trust and loyalty. Overall, Jake Kaplan's Jaguar Warwick stands out for its honest service, knowledgeable staff, and dedication to providing a positive experience for both sales and maintenance, making it a top choice for Jaguar and Land Rover buyers alike.
Could not be more impressed with Jake Kaplan's Jaguar! Devin Debarros went above and beyond to provide the best customer service possible.
November 2025
I’ve been a customer since 2014. Service department is very good. Bernie is my service advisor, she is efficient, professional and very pleasant. Work has always been completed in a timely fashion with attention to detail Excellent experience overall.
October 2025
Always reliable for service experience going on few years now. Thanks Mike Coccoli and his team.