Metro by T-Mobile at 1584 Warwick Ave offers a range of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially employees like Shayla and Angie, who are described as professional, patient, and knowledgeable. Shayla, in particular, stands out for her attentive service, multi-tasking skills, and willingness to assist with phone programming, even during busy times. Many reviews highlight her as an exceptional employee who provides thorough and caring customer service, making customers feel well taken care of. Other staff members, such as a tall blonde woman and Angie, also receive praise for their kindness and ability to assist with questions about payments and plans. Although some customers experienced long wait times, the staff's positive attitude and expertise left a strong impression. Overall, the store is known for its quality service, knowledgeable employees, and a welcoming atmosphere. Call (401) 921-1260 or visit today for the best prepaid plans and 5G phones.
Fina solved my problem after talking on the phone for 2and a half hours with Metro and Samsung
February 2025
I walked in shayla was super helpful and very attentive to my customer service. I walked in it was busy but i waited for almost an hour. Asked her questions and she was helpful to me she even told me to come back so she can program my new phone so helpful will return soon. . .
June 2024
I went in with questions about my payment using my debit card, and the woman, sorry I forgot her name, but tall lady with blonde hair, has help me easily, and fast! Probably one of the nicest employees I have met, who knows & enjoys her job! Great service!