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July 2024 by Art Colello
Staff person answering the phone is rude, poor attitude and not helpful need to hire staff that is polite..
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July 2024 by Ramsey R
They don’t answer the phone. They make it very difficult and stressful to schedule appointments
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June 2024 by Barbara Nappa
The tech was fantastic. He was efficient, friendly, and explained my testing in terms I could understand. I would definitely give him 5 stars. Not so much for the office assistant though. Maybe she was just having a bad day.
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May 2024 by Robert Weir
Absolutely amazing experience. Top notch MRI experience. Seriously go here A+
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March 2024 by Kim
I felt completely at ease during my recent MRI scan thanks to the kindness and patience shown by Marie, an incredible MRI technician who went above and beyond to make sure I was comfortable every step of the way. I would highly recommend this facility!
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September 2023 by Dave Sauro
They get patient care and customer service 10/10! Anyone needing any Radiology should give them a shot.They are the complete opposite of the folks at RIMI.
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July 2023 by Vania de la Rosa
I don't even know where to begin with this place. Receptionist was rude, gave out inaccurate information, inconsiderate and straight cruel. If you can, go elsewhere.
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June 2023 by Samara Sharpe
i called trying to schedule and spoke with Amy, she was very unfriendly and rude, i was asking simple questions and asked amy to relay some information and she tried to argue me off the phone! not acceptable behavior from someone working in an office thats supposed to be caring for people
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May 2023 by Roberta Cennamo
Tech was kind and understanding of my issues with closed spaces...
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April 2023 by Jasmin G.
Wow, was here 4 years ago and had to get another MRI recently. The one 4 years ago was with Marie and 1.5 long, but this time I had Marie and it was under 30 minutes very quick. She was still so very kind and accommodating. She made sure to keep me relaxed and calm. I really enjoy this place.
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April 2023 by Jeje Z.
the worst place in the entire world the lady that works on the phone is miserable and hates her life she wouldn't do her job and answer my questions its been 5 months horrible place bad customer service if you cant work in the medical feild and have a heart than quit your dam iob sis! ppl are sick and in pain do your job or get out and let soeone else get the bag and do it for you the right way have some empathy disgusting I would give it a zero but that's not loss so I give it a one
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April 2023 by T M.
Was sent to Warwick Office by my doctor. From the beginning to the end the customer service was horrible. Front desk person and male technician did the minimum to greet and accommodate the patient. Needless to say they called me days later to have me return for another imaging session - 20 of my 25 minute session images were blurry! Will not return to their Warwick facility!
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March 2023 by Bernard Chartier
I would like to provide feedback on two MRI's which my mother underwent today, Feb 24 2023. The staff were prompt and the process started on time. There were two technicians, one was Bud and I don't recall the name of the second, a woman. My mother has a serious Kyphotic condition of the neck and back and we weren't sure if the MRI could be done. In addition to being familiar with her condition, he was very helpful in positioning her on the table. He and his assistant went to great lengths to ensure that she was comfortable and positioned to be moved into the MRI. Throughout the process he checked on her, assisting her as needed and confirming that she was able to continue. In addition to being professional, my mother also said the he was very positive and supportive. Both MRIs completed successfully and my mother's experience was very positive. Thanks to Bud, his assistant and all the staff at Open MRI in Warwick!
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March 2023 by William Halacy
Went in for Mri of shoulder .everything went smoothly and on time . Clean office friendly staff ..this is my 2nd testing there and is my go too officeBILL
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February 2023 by skyleen marie
Front desk lady was very rude and raised her voice at my grandfather when he didn’t hear her properly bc she was looking down talking low. Very rude service.
