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“We went to trade in my daughter’s phone. The
experience was wonderful, Chris G. was extremely helpful and knowledgeable. He provided us with great options and we chose the one that works best for us!! We always have a great experience every time we go to the TCC Coventry, RI location!!
Keep up the good work, Chris G. and the Coventry crew!!!”
“AT&T store in the Warwick mall RI cleaned up the mess another att authorized retailer made adding services I don’t need and upgraded all my 4 lines without asking!!! Jonathan and team did a fantastic job providing the service level that only corp stores can provide from my experience.”
“Thomas saved my sanity!! I broke my phone at the worse possible time. I have a big event this weekend and absolutely needed my phone as I am the contact person For dozens of people. Thomas talked me off the ledge almost immediately and clearly told me what could be done. He explains things very well and immediately made me feel comfortable. Not only did I get a new phone, but I also got a new iPad. Thomas was able to find deals for me That fit within my budget and I am grateful to him. You have an excellent employee in Thomas!”
“I had a wonderful experience getting a new iPhone. Hector was great to work with! He was incredibly knowledgeable, kind, and extremely helpful. I will definitely be coming back to this location in the future.”
“Nate was a wonderful help to set up my new phone. Definitely deserves recognition.
I’m a regional manager for multiple stores and he blew it out of the water.”
“I never wanted to use a Verizon Wireless Zone store over a corporate store BUT I was wrong! Jay at Verizon Wireless in North Kingstown was extremely helpful and knowledgeable! What a pleasant experience, He took care of everything and I didn’t even have to change my plan! Best customer service I’ve had with Verizon in a very long time! Thank you, Jay!!!”
“My phone screen protector had cracked in two areas when I accidentally dropped it . The service I received today was great . The technician was friendly and very experienced in handling my phone and the application was seamless and perfect”
“I was back there for the sixth time and the young gentleman there was very polite and fast working at repairing my phone. I also appreciate the reasonable prices.”
“PC Tech is the best place in Warwick to get cellphone, tablet, or laptop repairs. I had tried to fix my own MacBook, but chickened out, and bought a non-refundable screen on eBay. PC Tech installed the screen in one day for only $75. I was amazed at the fast turnaround and the friendliness of the staff. Highly recommended”
“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
“Mario helped me yet again! I couldn't figure out why my watch was no longer communicating with my cellphone. He solved the problem right away. I was in and out of the store in like 5 minutes. He's phenomenal and I HIGHLY recommend him!!”
“Danielle Garcia was wonderful. she was very helpful. The store had no AC and it was 90 degrees outside. She shouldn’t have had to deal with that. Shame on you management”
9:30AM - 7:30PM
379 Atwells Ave, Providence
Mobile Phones
“Fix hub is the place you want to go to get your communication fix. They help me fix my screen in record time. Ken was very helpful and friendly. Thank you for the quick service this is where I’ll be coming from now on.”
“Despite the sales associate working on his own, we were well looked after. He had 3 other customers waiting and he went round everyone apologizing but being very helpful. He was fantastic. A credit to himself and the store.”
10AM - 8PM
400 Bald Hill Rd #202, Warwick
Mobile Phones
“OK, so my iPhone the screen cracked went back to replace it spent $126 and now my phone is saying the screen is on recognized. They should know better that they have to use iPhone parts for an iPhone 15 and older and now I’m at the mall waiting for them to open up and they’re late.
So I went back to the mall and I talked to the owner Mike he was very very nice and he fixed my phone costed me another hundred dollars but now my Phone is great and he told me why he was late and I sympathize with him and everything is great. I will go back again. This just goes to show you that just by looking at somebody you don’t know what they’re going through so just have patience. I am trying to learn to.”
“What an incredible experience I had this last weekend at this store! Vidal was amazing, patient, kind and informative. He really knows customer service through and through!! In a world where soft skills like that are so hard to come by, Vidal is a shining star and an exemplary store manager. Thank you, Vidal!”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
10AM - 7PM
601 Cranston St Unit 3, Providence
Mobile Phones
“I has an excellent experience at the cricket store at Cranston st, Tha KS to Mr. Sai. He was incredibly knowledgeable, professional and patient while helping me with Samsung galaxy. If you need help with your phone or network I highly recommend asking for SAI.”
“Guy's i am going to tell you... this store repair phones pretty good and also sell home internet. I got both of them at the same time. Great service all around. Thank you so much.”
“Went here expecting to have to buy a new phone because mine wasn't charging. Instead of doing what any store would have done and sold me a phone I didn't need, the owner took the time to clean my charger port out. Now my phone works like new. I will definitely be coming here when its time for an upgrade. 10/10 customer service!!”
“Not to be dramatic or anything but Cellular Medic literally saved my whole life from spiraling into disarray (aka Im a millennial and dropped my phone resulting in a totally damaged display and obliterated screen). I felt like a fish without water or a plant that couldn’t properly photosynthesize my lawd (yes, this is the less dramatic version of events). I had gotten one quote from one other local repair shop for substantially more, a lower quality screen, and I’d have to wait until the next day for parts to come in. Cellular Medic went above and beyond to get what they needed and get my repair taken care of within 1.5 hours of me coming in on my hands and knees. They gave me a beyond reasonable price and performed a high quality service. I am eternally grateful and will recommend them to anyone who falls on low times like myself.”
“I'm grateful this place was open and the person working there had a nice conversation introduced myself he introduced his self and he paid my bill no problem I'll always go back to this one now I know where it is”
“I need a new phone and and I had the pleasure of having Luciel assist me and purchasing a new phone and showing me everything about it I need to know. There isn't anything about any phone she doesn't know. Thank you Luciel”
“Stopped in here after leaving another location dissatisfied. We were welcomed by Jaime and he proceeded to answer our every question and explain everything thoroughly. He spent alot of time with us getting new phone up and running and made sure we were completely satisfied. This is not our local store but we will drive the extra distance for the excellent customer service Jaime provided!”
“Staff knows me and any time I have a problem they are patient and helpful. My dad is even a customer now I always choose this store, even when I moved out of the area I will come to this store”
“Dan switched us out to T-Mobile. I literally drive from seekonk JUST to see this kid. He has helped me and my wife out for that last few years. He knows his stuff”
“Will and Andréa spent vastly more time with me than I’ve ever been due with them. They are more knowledgeable than most tenured professionals in any industry with which they work, and will extend themselves beyond their own known means to accommodate a customer in true need. I’d ask of the reader not to read this review and take advantage of their good nature, but then again, they’re more than competent enough to decide whether that is the case.”
“Went to Metro this morning to upgrade our phones at this location, Was was greeted by Shayla, we needed new 5G phones and I wanted hotspot for our boat Shayla was very knowledgeable in what we wanted and needed. We had already been to Metro on Bald Hill road met with a girl wish I could remember her name but I remembered she had purple hair, when I told her what I wanted she said all I needed to do was upgrade my phones. When I asked about Hotspot she said ( Why do you need hotspot when your going to have 5g) didn't make sense to me, plus she made me feel like we were imposing on her empty store. Needless to say thanks to Shayla for her knowledge and patience we're on our boat watching Netflix!”
9AM - 7PM
400 Hartford Avenue, Providence
Mobile Phones
“Absolutely amazing experience with Zone Communications! Dinarys was beyond helpful with my tax filing and made sure I received the highest return possible. She’s extremely knowledgeable, very informative, and her communication was clear every step of the way — which I truly appreciated. She made the entire process smooth, fast, and stress-free. I couldn’t have asked for a better experience. I highly recommend Dinarys for income tax filing and other professional services they offer!”
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“I was in desperate need for a new phone as the storage on mine was awful. I went to the West Warwick Metro by T-Mobile because I didn't have the greatest experience at one closer to me. I saw online that this store had great reviews. Christie, the store manager, could not have been any more professional, honest and most importantly kind and funny. She helped me find an upgrade to my phone and was extremely patient in transferring what she could from my old phone to my new phone. Also, while I was there another customer had come in who had recently bought a phone and had been back a few times to ask Christie questions about her phone and Christie was so thorough and patient with her as well! I will 100% recommend Metro by T-Mobile and this store!”