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November 2022 by Robert S.
I was in the Westerly Crossings shopping center, so I decided to check for any good deals at this CVS. I saw some nice Peanuts Christmas cards and with the 40% off coupon, it was a great deal. So I got them. The line to checkout was a bit long, but they quickly added cashiers and we got out of there in no time. Nice customer service here.
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February 2022 by Michael P.
This CVS location is quite large. I could be thrown off as our local CVS here in Charlestown is the size of a postage stamp however this one, located just 10 min away is so bright, clean and very organized. We visited recently for a rapid covid test and after registering online, we secured our appointments, pulled up to the designated area and waited for the tech to come out to get us. They were professional, quick and very helpful. The interior of this location must be a newer layout as it was very modern looking and everything was well laid out.
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March 2021 by Jillian L.
I really want to personally recognize this pharmacy for being so professional, kind, patient and helpful. Specifically, the tech Spiro and Nurse Practitioner Amy in the minute clinic. Highly recommend this minute clinic for services!
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December 2019 by Candice K.
I'm not sure how much longer I can do this. I have 2 CVS stores within a mile of each other and both treat me like crap. Once again, I walked out of there in tears. In tears because I know I'm doing absolutely nothing wrong. I have a spend $30 on anything, get a $15 beauty bag free. It wouldn't scan because according to her, my total after coupons must be $30 which is wrong. I told her that coupon has been giving people problems and was told to override. She told me they've been told to no longer override. It's in their policy that everything is before coupons. The same woman I reported for the same exact situation. "Our policy has always been after coupons" is what she told me. I said you're wrong and you're supposed to be a manager? I said, you hate me because I use coupons. Every time I come in here and you're working, you start whispering to other employees. You come over to the register all cocky hoping you'll find I'm wrong but has never been the case. I said, this happened last time and I proved you were wrong. She treats me like crap for using coupons. The same woman that shooed me away when Ecb's didn't print I earned after seeing I spent $3 on an order worth $100. I've already reported this horrible woman and it did nothing. She said if it was something else, I could price modify so I said you can price modify that but not this? I said you're not price modifying THIS because it's FREE and you hate the fact it's going to me. I said you're not doing this because it's me. I said you hate me because I use coupons. "I don't hate you" Yes you do, that's why you always give me a hard time. I'm not sure how much more I can take of this. I need to find a nice store, a store that understands and works with you and doesn't put you down for trying to save money. Btw, reporting someone does nothing. They never even called me back after asking for my phone number when I left a complaint on the CVS Facebook page.
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July 2019 by Holly C.
The male cashier that waited on me was arrogant and condescending. He attempted to shame me for selecting a plastic bag over paper. Even after I told him I would be reusing it, he had to make a sarcastic comment. My only regret was not asking for another plastic bag. The store was clean and well lite. I easily found everything I was shopping for.
