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“Everyone at Harbro was not only super helpful, but also super nice and accommodating. Jonah and Jude were the best! I chose a car, purchased it and picked it up all in less than 24hrs! Great family business, highly recommend!”
“Purchasing a vehicle is probably one of THE MOST frustrating experiences!! HOWEVER, the team at Franklin Ford has surpassed our expectations. They were kind, reasonable, funny and most importantly, patient. They went above and beyond to make this purchase feel right! Kudos to the team, especially Cole, George & Manny!!
The Crazy Cadi Lady☺️”
“My car was hit about two months ago and a coworker of mine recommended this place saying he knew Missak very well. I'm always hesitant when it comes to my vehicle and I just want to say Missak and his staff were AMAZING! They treated me and my vehicle very well and I couldn't have asked for a better experience. I'm beyond grateful to them and will be recommending this place to all my friends and family”
“Fiona Caporizzo and the staff at Enterprise Rent-a-Car in Milford are awesome. Service was professional and strictly to the point. I reserved the car type I wanted, and when I arrived to the Milford location I was quickly given a selection of viable options from which I made my selection. I was in and out, with my new car, in less than 10 minutes. Thank you for always giving me the best most reliable service and cars. That is why I am an Enterprise customer.”
“I honestly can’t believe I haven’t written a review for this place yet! I’ve been using Enterprise in Pawtucket, RI for years, not only because it’s close to home and I get a discount through my job, but because the customer service has consistently been great.
Sure, like any busy location, there are times when there’s a bit of a wait, but the staff is always pleasant, professional and apologetic. You can tell they’re doing their best to handle a high volume with grace and a great attitude. Honestly, I sometimes feel bad for them and think they deserve more backup, but they still manage to keep things moving and make every customer feel seen and taken care of.
To be fair, not every visit involves a wait, a lot of times I’m in and out super quickly. I also appreciate how they remember and recognize repeat customers. It makes the experience feel more personal, and they really go the extra mile to make sure you’re satisfied before you drive off.
I was a little bummed to hear that Ryan, the branch manager, moved to another location, he was always great! But it’s been nice to see some familiar faces still around, like Andrea (who’s also so helpful), and I recently met Burrell (I think that’s his name) who seems like a good addition.
The only reason I didn’t give 5 stars is the vehicles, they can be hit or miss. I recommend to check with the staff during the walk through (take pics and videos if necessary) and don’t forget to check the back seats for any damage.”
“It was a very nice experience to get the rental car from STAR car rental. Particularly, for me, it was very convenient as it is in the same city. Additionally, the instructions were very good and smooth to get the car. I informed some of my friends and they were surprised to know that a car rental is available in Hopkinton. Finally, I recommend people to rent from this location.”
“Great Customer Service with staff. Bill and Freddy are Amzazing , Caring and has Empathy towards hard times. They both are a good asset to your company. You have an Amazing team here at the Pawtucket Location.”
“Great location. Helped fixed an issue with our rental that we picked up in Virginia. The lady at the counter was extremely friendly and helpful. She set us up with a new truck without any problems. I don’t remember her name but she has been with the company for over 9 years. She is a great asset to the company.”
“I had a fantastic experience renting a car with Imperial Rental. Speedy and easy experience with Alicia. We rented a brand new Jeep Cherokee for one day, and the car was excellent - very clean, beautifully detailed, and ran perfectly. If you are looking for a rental car for a day trip or extended vacation, I will recommend Imperial Rental every time!”
“Great place to do business with recommend them to anybody always polite always accommodating so important when you have a car that's broken down he needs some way to get around this is the place to come to”
“Excellent Cusomer Service by Shamel and Eric!! The car I was expecting was not available, Shamel was able to exceed my expectations. Upon returning the vehicle Eric made the process quick and easy. All making my experience with Franklin Enterprise Rental one that would bring me back again in the future if ever needed.”
“Fast, uncomplicated, friendly. Had a Doge Hornet that was uncomfortably tight and had too many electrical bells and whistles and narrow seats. We were able to exchange it without any problems. Thanks for the help.”
“By far the best Hertz office I’ve ever rented car from! Always responsive and gave me the best car they had. Highly recommended. Also, it almost always has the best price in whole PVD/BOS area.”
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“I was very satisfied with my experience here, the staff were nice enough to even drive me from the nearby collision center and back as needed. I also had an enjoyable driving experience compared to the norm from the vehicle provided to me, would recommend and go to them again as needed.”