Value Village is a large thrift retailer offering gently used clothing, accessories, and household goods. Reviews note that it can be fun to visit, like a trip to a museum, and some find fair prices and good items, with one location praised for being clean. However, other customers express significant concerns. Many feel the prices are too high and question the "value," with some stating items cost as much as new store sales. The selection at one location is considered poor compared to others, and the store layout can be hard to navigate with items seemingly thrown together. Some staff behavior, like taking over aisles while stocking, is mentioned as annoying. There are also comments questioning its thrift store model and suggesting other stores that benefit non-profits.