South West, 601 South Railway Street, Warman SK S0K 4S3
“A big shout out to the entire WHC team, thanks for the exceptional service! Scott in shipping and Colin S. on delivery particularly went above and beyond. Thanks again!”
327 Wheeler Pl, Saskatoon SK S7P 0A4
“My friend and I were impressed Branden’s professional approach and patience in explaining very clearly what decisions needed to be made. He was able to clarify changes that occurred in the project yet provide assurance that security was not at risk due to the changes.”
3053 Faithfull Ave, Saskatoon SK S7K 8B3
“Outstanding customer service. Have come in a few times looking for replacement O-Rings for parts without knowing the size or diameter, and they go out of their way to find new ones, even though its a very insignificant sale for them compared to most of their business.”
3130 Faithfull Ave, Saskatoon SK S7K 8H3
“Super helpful. I walked in there on a Friday, 20 minutes before closing and they spent almost an hour with me to make sure I got what I needed, and what I needed was not a small task. Very impressed with Ryan as his knowledge and commitment to make sure I was satisfied was top tier.”
2902B Miners Avenue, Saskatoon SK S7K 4Z7
“While the technical workmanship on my equipment was outstanding and highly satisfactory, the staff's professionalism needs significant improvement. My interactions with the personnel were unpleasant and rude, and I was deeply uncomfortable with the xenophobic behaviour I experienced. Excellent mechanical work should be matched by respectful customer service.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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