Firestone Complete Auto Care in Aiken, SC is a one-stop shop for vehicle needs from standard maintenance to tires and repairs. The location offers comprehensive solutions for every make and model, including tire sales, oil changes, brake inspections, and engine repairs. Many customers report exceptional, reliable, and affordable auto care with an expert team that provides prompt and professional service. The store is consistently described as clean and comfortable. Reviews highlight experiences with both excellent and unsatisfactory service. Positive feedback frequently praises the staff for being knowledgeable, polite, and customer-friendly, with specific mention of excellent customer service skills and good humor. Customers report jobs done effectively and ASAP, with one noting a tire was ready in 45 minutes. However, some experiences include issues such as being given incorrect price information over the phone, longer wait times compared to other shops, and occasional incidents of perceived incompetence. While some feel prices can be a little more than they would care to pay normally, others are happy with the service and the price. Overall, the business earns repeat customers through a combination of good promotions, successful problem resolution, and professional, friendly service.
I would totally recommend this place. The service was very good, helpful and friendly
August 2026
I enjoyed my experience today! The customer service was greatly appreciated. Thank you Stephanie and Chris. The mechanics did a great job and serviced my car in a good timely manner. I’ll definitely be back :)
August 2026
Stephanie was and is AMAZING!! She is so thorough and helps any way she can! She is a great asset to this team!
