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March 2024 by Bracey O'Brian
Great customer service and great technicians
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February 2024 by marvin tabb-walker
Always have provided excellent customer service with very knowledgeable staff!
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February 2024 by barrington graham
The manager is very professional the staff is also very courteous
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February 2024 by Alexis Holmes
Andre and Kj were very helpful. Thank you
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February 2024 by Timothy Varner
Needed two new tires and received excellent service
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February 2024 by Love Jones
Andre Ortiz customer service was amazing, he had answers for all 21 of my questions. Very professional & service was quick.
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February 2024 by Richard Morales
First rate professional and curtious and gets the job done right the first time!
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February 2024 by Avion Mahoney
I came in for a full vehicle check w/ a 1pm appointment. The young man was friendly at the counter, but it was obvious he was new. The reason for my 2 star review is I believe they add on services you don’t need. For example, recommending an oil change when I got one the day before.
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February 2024 by Aaron Rabun
Don’t set an appointment?..…it doesn’t matter! You can have an appointment set for 9am and still have 4 cars in front of you. What’s the point in having an appointment? And they don’t seem to try and listen to what you’re proposing or coming in for. Save your time and money.
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February 2024 by Georgia Parks
The manager, Andre, has great integrity. I know each time I bring my car in for service I will leave with a safe, road worthy vehicle without feeling I was 'over sold'! Would highly recommend this great group of people to my family, friends and community members! 5 Stars!
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February 2024 by Ed Heape
The staff was great and I was in and out fast.
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February 2024 by Charles Singley
I always have an amazing experience when getting my vehicle service.
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February 2024 by Douglas Dalessandro
This location's Sunday hours and friendly staff saved a family road trip after we found a punctured tire late on a Saturday evening. Despite being a busy Sunday Holiday (New Year's Eve), John and the rest of the crew at Firestone Complete Auto Care surpassed all of our expectations with their expedient and professional service. They provided several updates on the service, were friendly and knowledgeable, and offered great value and a fair deal on pricing. If I needed a new tire in Aiken, SC, I would strongly suggest Firestone at 1045 Pine Log road. Thanks again, John, and all workers at Firestone.
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February 2024 by Damian Jones
I paid $200 for an ac charge, system was charged but there was no inspection done when the ac fans were not working. People (Andres) in office are very picky with work being done. I feel as if everything should’ve been taking care of if prices are set for labor and products being used in the shop. 200 bucks for an incomplete job is unacceptable. I later completed what was not finished and it was simply a burnt fuse that should’ve been taken care of.
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January 2024 by Douglas D.
Firestone Complete Auto Care Aiken saved our family trip. We found that we had a flat tire due to a nail puncture late in the evening on Saturday, and as they are one of the few shops open on Sunday, put our faith in John and the crew at Firestone Complete Auto Care in Aiken, SC to help get our vehicle back on the road as soon as possible. Considering our needs on a Sunday Holiday (New Year's Eve), this location surpassed our expectations with excellent work, a fair price, expedient service, and frequent updates. Our car was back on the road before lunch. Thank you so much!