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July 2025 by Margie Jerman
I can never get anyone to pick up the phone! It rings 50 times and then cancels the call. I repeat it about 10 times before finally someone will pick up. The person on the other end of the phone is very nice when she can reach them. Get a receptionist! Someone who can answer the darn phone!
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July 2025 by Cyn Phillips
Never had an issue in the actual branch, but their customer service department is a nightmare over the phone.
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April 2025 by William Whitted
Ordered chickens, they left them sit there for two days. Out of 15, 3 survived. They NEVER answer the phone. Staff is rude. Literally zero redeeming qualities. No wonder the USPS runs at a constant deficit.
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January 2025 by Lenox Logistix
I say keep Julius and get a ENTIRE NEW CREW! They just in it for the benefits and not the people. I’ve only had a pleasant experience when I’m buying stamps!!
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January 2025 by Regina Branch-Milam
They have the sorriest customer service at this location! My husband had mail sent back to this post office, we received a notification stating it was “customers request to hold it there at post office” which was bogus bull crap from several days ago! We went by there to pick this envelope up and the lazy arse’s did not want to do their job and grab his mail to give to him!! They should be reprimanded for holding mail unnecessarily because it doesn’t suit them well enough to do their jobs!! Now gonna tell him it will be delivered tomorrow to our address when he was standing their present to receive it!! Totally not acceptable and they clearly shouldn’t be in their roles of position!!
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January 2025 by Katherine Hamlet
Our technician, Mr. Robert Till, is absolutely the best. He’s always here when scheduled, a great communicator and super thorough. We have 5 star service every visit!
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December 2024 by Seven Lyons
very kind staff! Very thoughtful and courteous. I left my keys in my PO Box and he came outside to let me know so that I didn't leave my keys there. I really really appreciate that! That is a level of attention and caring that means a lot. 💜
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December 2024 by Grant Levinson
Such bad staff. They will steal your packages and the internal investigations do nothing and won't call you back. It's really sad as most of the people using this route are very old and don't know what's going on half the time anyway. Criminals.
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November 2024 by Mary Barrett
Don't like prices of stamp but there you go!! Not have to wait long accommdate with packages information passport with picture pick up packages ect etc
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August 2024 by Breighann Taylor Rose Swearingen
'No access to delivery location, therefore delaying packages'. But mail was delivered into our box. This getting ridiculous. My driveway is nearly 30 ft wide you can get to yard and my mailbox is right next to road. This happens constantly. Failure to answer phones was on hold for 40+minutes.
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August 2024 by Taco Suave
I don't know what kind of rejects they are hiring, but this is my mail.
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July 2024 by Breighann Swearingen
'No access to delivery location, therefore delaying packages'. But mail was delivered into our box. This getting ridiculous. My driveway is nearly 30 ft wide you can get to yard and my mailbox is right next to road. This happens constantly. Failure to answer phones was on hold for 40+minutes.
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June 2024 by Lyrist Lhee Scott
Hello folks, ms. Marsha the lady who serve us to take my passport at post office laurens st. At downtown aiken. She is so very nice and accomodating staff there.
Ms. Marsha you are so awesome, thank you very much for your help.
God bless you
??
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June 2024 by Gazie Nagle
We have one great delivery man but when he's away or on another route, the substitute either comes very late in the day or does not deliver expected packages. USPS in south Aiken is unacceptable at times and uses the excuse: 'No access to delivery location, therefore delaying packages. But mail was delivered into our box. Bit confusing as I spoke to our regular carrier who always delivers mail and packages. Why can't they all do the same and keep to their route?
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June 2024 by donald campion
Disgusting operation. Privatize it and get things right.
