White Jones Ace Hardware is a family-owned, locally run store that prides itself on customer service. Many reviews highlight the friendly and patient staff, who go out of their way to help customers find what they need. One customer appreciated the assistance from a staff member who took the time to work through their needs together. While some reviews noted that the staff can be older and that the store could benefit from more diverse inventory like big box competitors, the overall sentiment is positive. Customers feel welcomed, even when visiting close to closing time, and many express a desire to return. Word of mouth is recognized as an important part of their success.
I love going to this ace the people are so friendly and helpful every time I go Ace is the place
November 2025
Got my propane bottles refilled, great service and great prices
November 2025
Was looking lost, store employee noticed took me right to what I needed. Folks are friendly very helpful. Prices are reasonable and have a lot of different products. I was walking around with several things I was getting, another employee ask if he could take it to the front for me. I was glad cause my finger was going... read full comment
