Cricket Wireless Authorized Retailer is highly praised for its friendly and professional staff. Customers appreciate the helpfulness of employees like Hanna, who provides detailed information about discounts and answers all questions, making the shopping experience smooth. Hanna is described as sweet, knowledgeable, and dedicated, with customers intending to return specifically to see her. Sara and Samantha also receive positive mentions for their excellent customer service. Sara successfully helped a customer add a new line, demonstrating effective assistance. Samantha is recognized for her patience, explaining phone options clearly, and making customers feel welcomed and valued. Customers highlight the staff’s ability to fix issues quickly and provide a positive atmosphere, even during tough days. Overall, the store is appreciated for its helpful employees, good customer service, and a welcoming environment, making it a place where customers feel confident and satisfied with their purchases.
Tracey is the bomb went over an beyond for us deserves a promotion
June 2026
Excellent service! Jonathan was great, helped me get a brand new phone!
May 2026
We brought 3 new lines to Cricket from Verizon and Tracy hooked us up completely and was very knowledgeable in helping switch our phones over. Samsung, Motorola, and iPhone. I saw him help many other customers during this process and he was kind, courteous, and helpful to everyone. Be sure to ask for TRACY at 28 Hwy store.
