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February 2024 by Kimberly Crocker
Watch out a women there will tell you certain accessories comes with the phone then she charges you for it. When you see this and bring it back she tells you it is a nonrefundable item. Then state that she will cops on you if you dont leave with the item. When asked to speak with management get told she is the manager. When asked to speak with or have contact info for their boss get told no. Today is a Sunday hopefully management will get in touch with me. I have been a happy customer for over 6 years until now.
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December 2023 by Tamara Gibson
My husband and i came in and Hanna approached my husband first and Sara approached me.Hanna was very professional and knew her stuff. However Sara jumped in and made both sales even though I feel like Hannah should have got credit for my husband's purchase. Hanna is so sweet and professional and answered all our questions. I will definitely be back to see her and only her.
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December 2023 by Sabrina Poley
Hanna Gray is always so kind, respectful, and so very helpful! Best customer service I have seen in years!
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December 2023 by Jennifer Ray
Was just in this store and Hanna was a great help. She told me about different discounts I didn't know existed and helped me save some $$. Thanks Hanna!!
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November 2023 by Monae Hadden
Sarah H took the time out to do ALL she could to help me. She was successful. That’s how you do business. Ended up ADDING a line.
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September 2023 by Thomas Strong
Hi there! Samantha assisted me as soon as she saw me did not hesitate on bringing me into cricket I started a new line today she was very patient with me explained everything about the phones and prices great customer she explained to me that shes still new only been there a month but I couldn’t tell she had great customer service I believe she is gonna be a wonderful asset to the company
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September 2023 by virginia Saylors
Hanna does very well with her customer service skills. And all employees there were ver helpful too.
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September 2023 by Nicole Martin
Customer greeted me soon as I walked in walked right up to me asked me what could she do to help me she laughed with me even tho I had a rough day she made it right also fixed the issue I had with my phone I absolutely love Cricket and will no leave them great job Samantha Smith
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September 2023 by Monique Mackey
Stop By Cricket On 28 Bypass & I must Say I was Very Pleased with The way Samantha Smith greeted Me & Made Me Feel Welcomed & She Definitely Helped Me Fix My Problems With My Phone I Will Be Back !
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September 2023 by Kennis The Menace
Tiaira and Hanna help me today and also welcome me I will come back to that location they was happy and ready to work
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August 2023 by Tony Lopez
Waited for 30 minutes just now to get a charging block and the two women at the counter only acknowledged my presence as I was walking out the door. Had to go to walmart to get one because they also acted like they had no idea how to run the counter. Terrible service that i 10/10 would NOT recommend
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August 2023 by Joy Dickerson
Very unprofessional customer service!I wouldn't even call it customer service.I asked a question about my son's service, and apparently they thought it was a stupid question, and laughed at me as I was walking out the door!!!
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July 2023 by Megan Owens
Best customer service I’ve ever received! Sarah Hernandez was top notch in helping with my sons new phone she was patient with me and so caring! She was great at helping everyone who came in and her communication skills are out of this world!!! This woman deserves a raise for all of her dedication and over all respect for her job and her customers!!! Thank you so much Sarah!!!!
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July 2023 by darrell burnett
Tiairaa and Ashia was great* Saved $30 and also have great service. Patient and knowledgeable
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May 2023 by Marilyn Carter
Nice lady helped me today with saving $30 off my bill. I am thankful for her . I'm going to Greenwood to see her too.
