“What can I say Chris's shop is different he answers the phone as well as all your repair work he's right to the point and absolutely the best you won't ever anyone else my family only uses Chris”
“We were on our way home from South Carolina and my 2023 Chevy Tahoe suddenly went into “limp mode” and would not go in reverse. Wade at Napa recommended Mr. Moore and he was so kind. He was clearly very busy when we pulled in but still took the time to try to help us. Since it was under warranty we really needed to go to a dealership but we really appreciated his help reading the codes and basically reassuring us that we could drive it home…just very slowly in limp mode. Happy to say we arrived safe and sound back in New Hampshire and the car is at the dealership now getting repaired (made it under warranty by 250 miles!) Thanks Mr. Moore for taking the time to try to help us.”
“We were on vacation in the Isle of Palms area in South Carolina heading back to New Hampshire when we ran into car trouble. My 2023 Chevy Tahoe suddenly went into “limp mode” and would no longer go in reverse. We stopped at several Chevy dealerships in the Mount Pleasant area and no one was able to help us, nor did they seem to care. They literally said they could get it looked at mid July. (Who can extend their vacation that long?!) We stopped in to this Napa to see if we could get the part to just read the codes. My Husband intended on buying the code reader. But Wade came out and used the store’s reader and really tried to help us. It just seemed like he cared. He was very knowledgeable with what he thought was going on and recommended us to go see Mr. Moore down the street. The end result didn’t change anything, but the kindness that he showed us really made a difference in our spirits. I’m happy to say that we did make it back to New Hampshire, driving in “limp mode.” We could not drive over 51mph the entire way. It did take about double the amount of time that it should’ve, but all that matters is that we arrived safely, with our two kids in tow. Our car is now at the dealership getting repaired. We made it back home with only 250 miles to spare until our warranty would run out. Thanks for your kindness, Wade!! Naps is lucky to have you!”