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January 2024 by Kim Barnwell
Truist in Beaufort tellers are rude and unprofessional.
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December 2023 by Matt Wehrhan
Severely understaffed. Highly inconvenient. I just want to close an account and the 3 times I have tried so far the 1 banker working always is preoccupied and unavailable. I have tried calling but get told I have to come in. Why? Why can’t I close it over the phone like any other bank has allowed me to do? I take time out of my work day to come in and still can’t get assisted. Horrible bank. Horrible branch. Will never use Truist or recommend them.
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December 2021 by Gaby Marie
sunTrust and BB&T merging is the worst thing to happen for us customers. There is no Suntrust location here locally in Beaufort and the only location able to service Suntrust customers is in Bluffton which is 30 to 45 minutes away from here. It is extremely inconvenient that some BB&T locations can service Suntrust customers but others can't. I can only advise that Suntrust and BB and T prioritize merging there technology services faster for customers if they're going to be closing more locations.
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October 2021 by Kellie Brody
Lobby Unavailable Most Days - Lack Appropriate # of Staff to keep lobby open during business hours. I've never experienced a bank that consistently is understaffed to the point they keep the lobby doors locked. System issues abound and have gotten worse since the Truist model announced.
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October 2021 by Michael McMahon (Pops or Poppy)
I only deal with Valerie there.
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February 2021 by Jamie Lang
This is the slowest drive-thru I’ve ever experienced. One person at the window when there are 7 cars in line doesn’t cut it. The employees are really kind, just slow.
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January 2021 by David Nixon (SDDLlc)
Ever since we opened our initial accounts back in 2018, Mark Cutler has been our "Go To" Banker. He has pointed us in the right direction when we were just setting up our business. He has been a REAL resourceful component in us getting on our feet. What a "GEM" for BB&T now TRUIST Bank! He's a Keeper!
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June 2020 by Robyn Newton
Mark Cutler made refinancing my car loan so easy, and I got a great rate. I absolutely love the mobile banking app, too. I use the app to keep track of my business checking account and to manage my loan payments.
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June 2020 by The Painter's Touch
From the time that we came on board with BB & T, they have truly been a bank about having security measures in place. A few times it was a bit frustrating at first, but when we realized the value in it and how they were able to assist in a fraud situation, we were grateful that they took the next step in protecting us and our assets. Mark Cutler and the staff are so friendly and genuinely concerned about you as a customer! Kudos to you all! TPT Team!
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June 2020 by David Nixon
Ever since we opened our initial accounts back in 2018, Mark Cutler has been our "Go To" Banker. He has pointed us in the right direction when we were just setting up our business. He has been a REAL resourceful component in us getting on our feet. What a "GEM" for BB&T now TRUIST Bank! He's a Keeper!
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June 2020 by greta maddox
Mark Cutler helped me with a commercial loan. He was very easy to work with. He was in constant contact keeping me abreast of the status of the loan. And then when I went in for signing, it took all of 20 minutes. I would highly recommend them as a bank to work with when you’re looking for a small business loan. Also all the people I worked with were very personable.
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June 2020 by Nathan Johnson
Mark and the staff at the Beaufort, SC branch are outstanding. Always personable and there to help. We recently moved to the area and they were a huge help getting us setup and welcomed to the area.
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June 2020 by Thomas Daniels
From their business team helping me with the loan to buy my marina, to the bankers guiding me thru the tough times we’ve all faced in the last several months to all the staff greeting me with a smile and a solution to any need I’ve had, BB&T, now Truist is the best bank I’ve ever worked with. They treat me like a partner and a friend.
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June 2020 by FAAZILABBAS MOMIN
Great staff . Great manager. I think this the only branch that I would love to go and do transaction.
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June 2020 by MPP - Ken Glasson
Outstanding effort from when I entered until I left. Set me up and did lions share of the work.
