Advance Auto Parts is a reliable and customer-oriented auto parts store, known for its exceptional service and knowledgeable staff. Customers have praised the store's willingness to assist with various tasks, such as wiper blade installation and battery replacement. The reviews highlight the courteous and professional approach of the employees, particularly a salesperson named Steve, who was commended for his excellent customer service and care. However, the store has also faced some criticism regarding the helpfulness of certain staff members, with one customer describing a less-than-satisfactory experience with an employee who was unable to provide the necessary guidance. Overall, Advance Auto Parts is praised for its expertise and commitment to providing a positive customer experience.
Excellent customer service, highly recommend shopping at the Bluffton location.
February 2026
Always helpful staff. They checked my car battery and all was well
February 2024
Elias was fantastic! He helped me with my wiper blades installation and was very nice! The world needs more people like him and this is why I shop local rather than buy online. Great customer service and very courteous and friendly!
