Journeys is a highly regarded store known for its exceptional customer service and friendly atmosphere. Many customers praise the helpful and patient associates, including a kind young lady who made a positive impression on a child with limited speech by giving her stickers. The store is always clean and welcoming, making it a favorite place to shop. While some customers love the variety of shoes available and find them comfortable, others mention that the prices can be quite high, with one customer spending $700 without a significant discount. Overall, Journeys is celebrated for its fantastic service and comfortable footwear.