Marshalls is a store full of surprises, offering brands that wow and prices that thrill. New items arrive daily across ladies fashion, shoes, beauty, home, men's, and kids. Customers describe it as a place to discover wonderful little things, with a fun, ever-changing selection where cute items may not be there tomorrow. The store can be messy and busy, but many find joy in rummaging through the racks. Shoppers appreciate the practical prices for clothes, makeup, household items, and more, especially during times of financial crisis. While the store is generally nice, there have been isolated complaints about facility cleanliness. During busy times like tax-free weekend, the store is often prepared with full racks, decent inventory, and efficient, friendly checkout service. The staff at some locations receive high praise for being amazing and helpful. Overall, Marshalls is seen as never boring and always surprising.
