Advance Auto Parts at 1630 Sam Rittenberg Blvd in Charleston is known for its friendly and helpful staff who provide excellent service. Customers appreciate how quickly and efficiently staff like William, Joshua, Zach, and others assist with battery replacements, free battery testing, and other services such as wiper installation and engine code scanning. The store offers a wide range of automotive aftermarket products, including top brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Many customers highlight the staff’s willingness to help, even accommodating those who do not speak English well, with the manager and team making extra efforts to assist Hispanic customers. The store has a welcoming atmosphere, with staff always ready to serve, making shopping here a positive experience. Customers also value the convenience of same-day service options and the benefits of the Speed Perks loyalty program, which offers discounts on store items and gas at participating Shell stations. Even customers who have moved away from the area remain loyal, citing the store’s friendly environment and knowledgeable team. Overall, Advance Auto Parts on Sam Rittenberg Blvd is praised for its great service, helpful staff, and wide selection of quality automotive products.
Very helpful and flexible! I was having battery issues and Zach was able to diagnose the problem immediately: battery terminals that needed cleaning! He helped me out and sent me on my way in no time! So grateful for the wonderful service!
March 2025
William at store #05348 had great customer service and helped me out with all my battery questions and issues.
March 2025
Love this place especially William! Friendly, knowledgeable, and very honest. Thank you William!
