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“Awesome experience ! I will be buying ALL of my future appliances from WAC . Ask for Eric , he’s the best . Couldn’t have asked for a better buying experience . 10/10”
“I was helped by Flor, she knows her stuff. Came in looking for a Milwaukee m12 told her a little bit of why I wanted the M12 and she told me it would actually be better to get the M18 and turns out she was right. Give this girl a raise”
“Staff were super helpful and polite. There was an issue redeeming our account rewards gift card, but it wasn't their fault. They went out of their way to make it work and resolved the issue. Ally was especially helpful.”
“Your employee Bill was excellent help to us today! We bought a grill and propane tank. We had trouble getting the propane and Bill came out and helped us. We really appreciated his help and kind demeanor. Another employee, Walter, was rude and rolled his eyes when we told him we were having trouble. I would advise someone to remind him of decent customer communication.”
“The customer service offered upon delivery of a new refrigerator was beyond anything I have ever seen! I was moving my old frig into a carriage house for my elderly mom. Not only did the delivery crew do this with care and excellence, but one of them noticed that movement of the refrigerator into my mom's kitchen made the opening of the door awkward for her to maneuver. I would never have noticed until long after the crew was gone, but this young man suggested that we take the door off and switch the opening to the opposite side so that she would not have to walk around the island to move items from frig to counter. I was so grateful for this attention to detail. It would have been so easy to install and walk away, but going the extra mile will keep me going back to Signature Appliances forever!”
“Store 0661 James island. I came in looking to upgrade Dewalt batteries. Ernesto in tool coral Took the initiative to ask exactly what I needed and directed me to my best purchase options. Never again, let it be said that you cannot find decent help at big box stores.
His Timely assistance saved me time and money, and I spent both purchasing impulse bonus options That make a shopping experience unforgettable. Maria cashier/ customer service rep. Was Absolutely, friendly, knowledgeable, and enthusiastic about her job. I left that store feeling very fortunate that I met 2 very good representatives of your Corporate Brand.”
“Overpriced lumber (no surprise there), support your local businesses whenever possible instead of big box stores!!
All my experiences at this Home Depot have been positive thus far. I've frequented this location as needed for projects.”
“We recently did a short-term rental in Charleston and were in need of some rental furniture. We visited several furniture rental stores and were very disappointed. Then we were referred to this Aaron's furniture location. Lynn was INCREDIBLE!! She spent so much time with us. She really went so far above and beyond and ended up getting us exactly what we wanted!! We were very appreciative of her wonderful assistance! When it came time for our deliveries, we had a really GREAT team of guys, Herb & Justin!! They were very nice and respectful. Out of all of the deliveries I have ever had, they were definitely one of the best teams! I would HIGHLY RECOMMEND THIS LOCATION AND THIS TEAM!! Cherie”
“I had no problems. Gave them part #, they ordered it with no shipping charge. Sure u can order stuff online for cheap. There are three places in the charleston area that deal with appliance parts. They seem to never have what u want in stock. One place wanted a $25 shipping charge for this $53 part.”
“I rented a washer and dryer from this location and I couldn’t have had an easier experience. The installation and return was all very easy and everyone that works there was very accommodating and helpful.”
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“I can't say enough great things about my recent experience with Plugs Appliance, particularly the exceptional customer service provided by Lisa. After having my washer and dryer delivery canceled twice by both LG and Samsung, I was feeling beyond frustrated and unsure of what to do next. But Lisa truly went above and beyond to turn a stressful situation into a positive one!
From the moment I explained my dilemma, she took control of the situation, offering solutions, options, and an empathetic ear. Lisa kept me updated every step of the way and went out of her way to ensure I found the perfect washer and dryer combo. Not only did she expedite the pickup, but she also made sure it was handled smoothly and professionally—far exceeding my expectations!
It’s rare to find someone as committed to customer satisfaction as Lisa was. Her attention to detail, quick responses, and willingness to go the extra mile made all the difference. If you’re looking for a company that genuinely cares about its customers and delivers with professionalism, look no further than Plugs Appliance.
Thank you, Lisa, for making this process so seamless! You’ve earned a customer for life. Highly recommend! ⭐⭐⭐⭐⭐”